Pier Hotel

Harbour Mouth Gorleston, Great Yarmouth, Norfolk, NR31 6PL
Telephone: 01493 662631

Telephone: 01493 662631

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Pier Hotel Harbour Mouth Gorleston Great Yarmouth Norfolk 01493 662631 49 4.7
Very Good - As Usual
5 stars 5

'Excellent service, a clean, warm room and very helpful staff. I have stayed at The Pier several times since the new management took over and it has always been a most enjoyable stay. Highly recommended.'

Review By - Liam Eaton
Travelling as - Mature Couple
Date - 21st November, 2017

Verified Customer

Accommodation Response

'Thank you for your valid comments, looking forward to seeing you on a return visit'

Autumn stay
4 stars 4

'Stayed here many times & always well looked after. Rooms very comfortable, restaurant well kept & offers good food, breakfast is one of my favourites.'

Review By - Terence Bryan
Travelling as - Mature Couple
Date - 15th November, 2017

Verified Customer

Ideal for weekend stay.
4 stars 4

'Lovely weekend for a family wedding. Great Location, friendly, welcoming and helpful staff. Nice size rooms, clean and very quiet no noise from other guests or the bar downstairs.'

Review By - Miss. Danielle Rawlings
Travelling as - Single Female
Date - 22nd September, 2014

Verified Customer

An enjoyable stay
5 stars 5

'Stayed here recently for two days and nights as we had a Wedding to go to locally, we were very pleased with the Hotel and our very nice room. The room was clean and comfortable, and the bathroom was 10 out of 10! We ate in the Hotel on one evening and were very happy with the food and the service.'

Review By - Mrs. Tracy Pigg
Date - 9th September, 2014

Verified Customer

Well done Pier Hotel
5 stars 5

'We were made to feel very welcome by all the staff, our room was lovely and the food delicious. Thanks for a lovely break, will recommend you to my friends.'

Review By - Mrs. Annette Whitehead
Date - 27th August, 2014

Verified Customer

lovely stay at the Pier
4 stars 4

'Helpful staff, good service. We had an enjoyable stay.'

Review By - Mrs. Catherine Sharpe
Date - 12th August, 2014

Verified Customer

Excellent
5 stars 5

'Absolutely lovely. Thoroughly enjoyed ourselves. Staff as always very helpful, room was amazing and food was fabulous. Thanks again The Pier - we will be back next year.'

Review By - Mr. Phillip Tarrant
Travelling as - Mature Couple
Date - 7th August, 2014

Verified Customer

Fantastic
5 stars 5

'Wonderful friendly hotel in a fantastic location, views of Gorleston beach and the river and the sea! Good pub, with great restaurant! We had wonderful room with view of the sea, fantastic breakfast!'

Review By - Mrs. Loraine Jerrard
Date - 4th August, 2014

Verified Customer

Relaxing Weekend
5 stars 5

'We needed to 'get away' for a couple of days as we prepared for our move. We had visited Gorleston before, but never stayed at The Pier Hotel. We booked on-line (very easy and quick) and were made to feel welcome from the moment we stepped through the front door. The room was very comfortable and provided for everything we needed. The food (dinner and breakfast) was first class. The staff were helpful, friendly and attentive. We will certainly return and we will be booking up a surprise treat week-end for our daughter, son-in-law and their children. Gorleston is a great place to stay and The Pier Hotel makes it special.'

Review By - Mr. Stephen Willis
Date - 3rd August, 2014

Verified Customer

Great
5 stars 5

'Very nice rooms nice food and excellent all round by staff,will come back again'

Review By - Mr. Stephen Thornton
Travelling as - Mature Couple
Date - 13th July, 2014

Verified Customer

Lovely!
5 stars 5

'Lovely food! Lovely room! Lovely views! Great stuff!'

Review By - Ms. Shani Childs
Travelling as - Single Female
Date - 2nd July, 2014

Verified Customer

Ace as always!
5 stars 5

'If you want a lovely location, excellent food, great service, a lively atmosphere and above all, excellent value for money, the Pier is the place to be. I stayed there for over a year whilst working in the area a couple of years back and took my wife back for a weekend break. She loved it and the staff welcomed me back with real warmth. If there is an hotel /pub / restaurant like this in heaven, St Peter, make me a reservation!'

Review By - Mr. John Worpole
Date - 30th June, 2014

Verified Customer

Friendly
5 stars 5

'Love staying at this hotel, very friendly, welcoming, clean, good food, great location and excellent value.'

Review By - Mr. David Clarkson
Date - 28th June, 2014

Verified Customer

Relaxing Break
5 stars 5

'Fantastic break, in a lovely double room with incredible view down, probably the best sandy beach in Norfolk. Service and food excellent. Will definitely return Gorleston definitely underrated really very good., Gambas restaurant (down the street) top notch.'

Review By - Mr. J L Nelstrop
Date - 8th June, 2014

Verified Customer

Weekend Break
5 stars 5

'We booked for a weekend break and couldn't have been more pleased with the hotel. The room was excellent, it as along with the rest of the Hotel have a re-fit which is very good. The staff were very helpful, the bars are great and the food in both Bar and Restaurant are very good. We will be going back. Thank you!!'

Review By - Mr. Steve Bolton-coker
Date - 27th May, 2014

Verified Customer

hotel stat
5 stars 5

'staff very helpfull would reccomend this hotel'

Review By - Mr. Alan Rix
Travelling as - Mature Couple
Date - 27th May, 2014

Verified Customer

A Good Gig
5 stars 5

'I found the whole experience very nice, so much so I am going to stay another week. As a consistant hotel occupier this will become my hotel of choice for the Great Yarmouth area.'

Review By - Mr. Simon Weller
Travelling as - Business Traveller
Date - 17th May, 2014

Verified Customer

Fantastic Rooms
5 stars 5

'I used to have grandparents in Gorleston and used to stay in the area on a regular basis. I have eaten and had drinks in the pier over the years bit never styed as had no need. The hotel is a very historical building but the room we stayed at was fantastic, it had recently been refurbished and was to the standard of a suite in some hotels. We could have not asked for much more in the room and would happily stay again. The room had a sea view but was slightly obscured by the terrace area outside, an idea for the future would be to find a way to access the terrace from the room. Because of the age of the hotel disabled access to the rooms upstairs is difficult, but my wife managed and did have to sit on the stairs but they were nice and clean. Would stay again in the future Gorleston is always a place close to my heart.'

Review By - Mr. David Walton
Date - 13th May, 2014

Verified Customer

perfect
5 stars 5

'we only stayed for one night ,but it was a very relaxing night ,food in the hotel is wonderful ,we would stay here again ,beautiful rooms very quiet'

Review By - Mrs. Karen Maver
Date - 24th April, 2014

Verified Customer

positive
5 stars 5

'We were met by friendly, helpful staff and the room was clean and had everything we needed for our stay. Breakfast was lovely with all tastes catered for. We will definitely stay here again'

Review By - Mrs. Christine Young
Date - 22nd April, 2014

Verified Customer

Happy happy happy
5 stars 5

'Excellent stay - staff worked hard - shame the receptionist on arrival seemed put out that we had been upgraded !! - my wife's reunion was great as was my lunch - thanks to 99% of the staff who contributed to an excellent stay - would use again and recommend - thanks'

Review By - Mr. Tony Sawyer
Date - 13th April, 2014

Verified Customer

Comfort Plus
5 stars 5

'Our stay was good from start to finish,food excellent,comfortable room with sea view,(room to be updated soon).Local knowledge of staff was particularly good.'

Review By - Mr. Les Morrow
Travelling as - Mature Couple
Date - 12th March, 2014

Verified Customer

Short stay
5 stars 5

'A very pleasant stay. The room was very comfortable and nicely furnished. Bathroom and walk in shower was excellent. The staff are extremely helpful and friendly.'

Review By - Mr. Andrew Hannant
Travelling as - Single Male
Date - 27th February, 2014

Verified Customer

PIER HOTEL
3 stars 3

'Public areas are very nice and updated. The staff are all pleasant and helpful. Bar meals and restaurants offer excellent meals with a good variety. Beds very comfortable but rooms refelct the age of the property although when we were there some refurbishment was going on.'

Review By - Mr. Martin Sillwood
Travelling as - Mature Couple
Date - 23rd February, 2014

Verified Customer

Friendly Stay
4 stars 4

'I recently spent 5 nights at the Pier on business, the staff were extremely helpful and friendly. The bar/restaurant has a good selection of food and drink for all tastes, and it doesn't all come with chips and puree'd spinach in a lime jus. The room was a bit dated, but they are going through a period of refurbishment - and the bed was comfy and a great shower. I would love to stay again, but they were booked up for my next visit.'

Review By - Mr. Kevin Sykes
Travelling as - Business Traveller
Date - 13th February, 2014

Verified Customer

Lovely
4 stars 4

'Our stay was very enjoyable, the shower was great, food and service marvellous. The weather was a bit of a downer, but as we were over to visit the local hospital that did not matter.'

Review By - Mr. Michael Sutton
Date - 15th January, 2014

Verified Customer

Hotel appraisal
4 stars 4

'Very much enjoyed are stay, the decor is impressive and attention to detail makes a big difference compared to other hotels. Only thing that marred are stay was the rattling bathroom room window which could be rectified with a catch instead of wedged with a piece of card. This was mentioned to reception but the receptionist more concerned about the renovation in the future than the customers needs for the moment. The bar and restaurant are to be commended'

Review By - Mr. Craig Hedges
Travelling as - Mature Couple
Date - 31st December, 2013

Verified Customer

Worth a visit!
5 stars 5

'We booked to stay at The Pier Hotel for a three day break, we had never stayed in Gorleston before, and did not know this part even existed! What a find! Fantastic views of the beach, (we had booked a sea view room)a breakfast we could never finish even though it was beautifully cooked and presented-there was just too much and really friendly staff. We ate in the Restaurant each evening and once again could not fault the food,staff or service. Definitely hoping to go back for another visit in the future.'

Review By - Mr. John Bailey
Travelling as - Mature Couple
Date - 22nd November, 2013

Verified Customer

Service Engineer
5 stars 5

'Outstanding restaurant and pub, recognized as the preferred ones also by locals. Professional staff with a warm personal service attitude. Nice surroundings and possibly the best place to stay for travellers in Greater Yarmouth.'

Review By - Mr. Klaus Müller
Travelling as - Business Traveller
Date - 17th November, 2013

Verified Customer

November Break
5 stars 5

'I had a really lovely stay. All the staff were helpful and friendly -- a lovely atmosphere, and the food was very good.'

Review By - Mrs. Roma Zierler
Travelling as - Single Female
Date - 15th November, 2013

Verified Customer

Amazing
5 stars 5

'The staff are amazing and friendly, the surroundings stunning and then you enter the sunrise suite and it just tops it all lovely room with everything you need and finished to a high standard amazin. The food in the restaurant is also wonderful and reasonable prices. Would recommend over and over and we will be back. Thank you to everyone at the pier hotel'

Review By - Mrs. Kirsty Butler - Wilday
Date - 12th November, 2013

Verified Customer

fantastic time
5 stars 5

'Stayed 4 nights in room 303. Great room with lovely views. Good food for breakfast and the evening. All staff were great and would do anything to help. Already booked to stay again'

Review By - Mr. David Girling
Travelling as - Mature Couple
Date - 23rd October, 2013

Verified Customer

anerversary stay
4 stars 4

'first class stay at the Pier hotel, staff 10 out of 10 in all areas of hotel, slight niggles no internet in room (304) and bathroom a very strong drain smell .would recommend this hotel and would stay again/'

Review By - Mr. Michael Morgan
Date - 19th October, 2013

Verified Customer

Excellent stay
5 stars 5

'We would highly recommend the pier hotel, found no faults at all. All staff friendly and helpful, perfect location, food lovely. Rooms are amazing'

Review By - Mrs. Michelle Allard
Date - 14th October, 2013

Verified Customer

CLEAN & COMFORTABLE
4 stars 4

'Convenient and comfortable hotel for short business stays in the Great Yarmouth. rooms have everything you need including free Wi-Fi. Breakfasts are delicious with views overlooking gorleston Beach. good value for money.'

Review By - Mr. Michael Boyles
Travelling as - Business Traveller
Date - 11th October, 2013

Verified Customer

Would recommend to anyone!
5 stars 5

'I recently stayed at The Pier Hotel with my wife celebrating our first wedding anniversary and we cannot praise it enough, everything was just excellent from the cleanliness, to the staff, to the food, and the Sunrise Suite was simply amazing with it's balcony overlooking the beach, just a shame we couldn't stay longer! All in all we both loved it and would highly recommend it to anyone staying in the area, hence giving it 5 out of 5 stars! To read a more in depth review of our stay in the Sunrise Suite at the Pier Hotel (with pictures), please visit our following review on the trip advisor website: http://ow.ly/pzBOw'

Review By - Mr. Gary Sweetman
Date - 7th October, 2013

Verified Customer

Good all round hotel
5 stars 5

'This is a good all round hotel. Comfortable rooms, friendly staff, excellent food, lively bar and quiet bars. Great location on the beach, and a good base to explore the surrounding areas in Norfolk.'

Review By - Mr. Jim Jones
Date - 17th September, 2013

Verified Customer

FANTSTIC
5 stars 5

'Our room was 304, fantastic, The shower was ace, loverly bathroom. Bed was so comfortable. Breakfast was great, The staff could not do enough for you. Will go back.'

Review By - Mrs. Jacquelyn Yoxen
Travelling as - Mature Couple
Date - 2nd September, 2013

Verified Customer

very good
4 stars 4

'the room was a little small but was very clean and comfortable and breakfast was also very good'

Review By - Mrs. Denise Thomas
Date - 31st August, 2013

Verified Customer

Weekend Break
5 stars 5

'We wanted a nice hotel for a couple of nights, which we got here. Went to family event, then next day caught bus to Yarmouth for a trip back in time as I went to school there. Recommend Pier Hotel to anyone. The staff are most helpful.'

Review By - Mr. Paul Thornton
Travelling as - Mature Couple
Date - 20th August, 2013

Verified Customer

Return to The Pier Hotel
5 stars 5

'WE both found that from the booking to departure we were treated very well. The room was certainly an improvement on our previous stay many years ago. We will be returning,'

Review By - Mr. Brian Whiteman
Date - 3rd August, 2013

Verified Customer

Good value
5 stars 5

'Very good value accommodation, great service and very friendly and helpful staff'

Review By - Mrs. Jacqueline Williams
Travelling as - Single Female
Date - 1st June, 2013

Verified Customer

Perfect weekend
5 stars 5

'We had a perfect weekend at the Pier Hotel, the sea view room was comfortable, clean and well presented. The restaurant and bar menu's were extensive and catered for all appetites, the food was superb. The hotel was well staffed and nothing was to much trouble for them. A special mention for the receptionist Kelly who was very helpful at all times. We will definitely be back and recommending the Pier Hotel to friends and family.'

Review By - Ms. Julia Sartin
Travelling as - Mature Couple
Date - 28th May, 2013

Verified Customer

Top hotel
5 stars 5

'Would highly recommend The Pier Hotel to any businessman or tourist alike. Modern well decorated rooms, top class restaurant and bar facilities and very friendly, efficent and professional staff. Could not fault my stay in the slightest. Thank you and well done!'

Review By - Mr. Glen Pagdin
Travelling as - Business Traveller
Date - 11th April, 2013

Verified Customer

Review
4 stars 4

'Clean, dry, warm and comfortable with friendly staff. Important when staying in winter! Light and airy breakfast dining room. Food freshly prepared and good selection of beers. Happy to stay again.'

Review By - Mr. Angus Crockett
Travelling as - Business Traveller
Date - 21st March, 2013

Verified Customer

Happy to recommend
4 stars 4

'I stayed here one night on business, booking online. Check in was swift, room was clean and comfortable, and the staff were very friendly. Myself and colleagues who had joined me, ate in the bar area and found the food to be tasty and good value. I would stay here again.'

Review By - Mr. Ian Jones
Travelling as - Business Traveller
Date - 13th February, 2013

Verified Customer

Highly recommended
5 stars 5

'Very friendly atmosphere. Comfortable room, beautiful views, delicious food. Most definitely come back again.'

Review By - Mr. Michael Hutchinson
Travelling as - Mature Couple
Date - 11th February, 2013

Verified Customer

Great hotel
4 stars 4

'Lovely room good breakfast nice staff'

Review By - Mr. Mark Wright
Travelling as - Mature Couple
Date - 13th December, 2012

Verified Customer

Great Stay Agian!
5 stars 5

'Great stay again, I will be back again soon.'

Review By - Mr. David Moore
Travelling as - Business Traveller
Date - 23rd November, 2012

Verified Customer

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