'Frendly Staff , clean Hotel ,Very good location , very good brekfast'

Review By - Mr Conroy
Date - 10th January, 2012

Verified Customer

'We were more than delighted with our accommodation and the service provided by the Grosvenor team.Far superior to the dated large hotels in Plymouth.Look forward to future visits and recommend highly.'

Review By - Osborne
Travelling as - Family with Young Children
Date - 30th December, 2011

Verified Customer

'Lovely hotel, lovely meal, nice staff lovely and warm.Would visit again.'

Review By - Mr. David Mott
Travelling as - Mature Couple
Date - 27th December, 2011

Verified Customer

'From the moment we walked through the doors of this delightful hotel we knew we had made the right choice and that we would probably never choose to stay anywhere else in Plymouth. Fantastic, extremely welcoming staff, delicious food (breakfast and evening meal), fabulous suite (without the usual expense of a suite), simple yet stylish furnishings and very clean and to top it all off a stone's throw from the Hoe! Thank you, we will return. The Reeves Family'

Review By - Mrs. Kirsten Reeves
Travelling as - Family with Young Children
Date - 19th December, 2011

Verified Customer

'Excellent hotel - good location, realy friendly staff and excellent breakfasts.'

Review By - Mr. Nick Kelly
Travelling as - Business Traveller
Date - 16th December, 2011

Verified Customer

'We enjoyed our stay at the Grosvenor - good location, lovely comfortable room, nice breakfast, reasonable price and very pleasant and helpful staff. Would certainly stay there again and recommend to others.'

Review By - Mrs. Sally Francis
Travelling as - Mature Couple
Date - 13th December, 2011

Verified Customer

'Excellent position, right on the Hoe, and quiet. Special mention must be made of extremely friendly and helpful staff. Had a single room which was fine, clean and well-equipped.'

Review By - Ms. Charis Munday
Travelling as - Single Female
Date - 11th December, 2011

Verified Customer

'superb loved it thank you very much!'

Review By - Mrs. Karen Osborne
Travelling as - Group of Adults
Date - 27th November, 2011

Verified Customer

'small but comfortable. staff incredible'

Review By - Hartley
Date - 26th November, 2011

Verified Customer

'As it says this was my third visit to The Grosvenor in order that I might visit our Grandson. Previously I have travelled alone, but this time my husband came with me. I have now experienced both single and double accommodation. On this occasion we had a double room with bath. This hotel provides a high level of friendly service coupled with extremely clean rooms. The double room we had was of comfortable size with a BATHROOM as opposed to a SHOWER ROOM en suite. A new addition to the service is the provision of light evening meals served between 5:30 and 9:00 in the bar / lounge area. So convenient to me when travelling alone. I would recommend this hotel to anyone especially as my son (a world traveller, and his wife who arranges corporate hospitality) describes the freshly cooked breakfasts as fantastic......Jane Barnes. ps Please can the hotel amend my surname as above.'

Review By - Mrs Barns
Travelling as - Mature Couple
Date - 1st November, 2011

Verified Customer

'very comfortable,friendly staff and good breakfast'

Review By - Mr. Simon Courtauld
Travelling as - Mature Couple
Date - 22nd October, 2011

Verified Customer

'As usual our stay was excellent.'

Review By - Mr. Robert York
Travelling as - Business Traveller
Date - 21st October, 2011

Verified Customer

'Would definately stay here again. Excellent customer service, very helpful, friendly staff. Modern, bright, comfortable room. Good breakfast.'

Review By - Mrs. Paula Philpott
Travelling as - Mature Couple
Date - 20th October, 2011

Verified Customer

'I stayed in a bay-windowed double room which was beautifully decorated. The bed was very comfortable and had lovely linens. The room had everything I needed - tea/coffee, biscuits, free WiFi, TV, bathroom etc. As with any Victorian house/hotel that has been upgraded to match 21st century guests' expectations, the insertion of en suite bathrooms has reduced the size and balance of the rooms but my room was perfectly spatious. The bedroom and bathroom were immaculately clean. It was great to get a freshly cooked breakfast - in fact, I was woken by the scent of bacon wafting up the stairs! The location of the hotel is perfect - so close to the sea; I sat in my bay window and watched the ships leaving port. It's a very quiet part of Plymouth - no vehicular or pub traffic - which made a lovely change. Overall, a great stay and the quality of the decor, carpet and linens and the perfect cleanliness is of particular note.'

Review By - Dr. Jo Hughes
Travelling as - Single Female
Date - 12th October, 2011

Verified Customer

'Wonderful stay, staff are warm friendly and VERY helpful, would not hesitate to stay here again. Excellent location for the Hoe and the city centre.'

Review By - Mr. John Coyle
Travelling as - Family with Young Children
Date - 9th October, 2011

Verified Customer

'excellent VFM hotel great breakfast and services'

Review By - Shorrocks
Travelling as - Business Traveller
Date - 7th October, 2011

Verified Customer

'very good staff. friendly and helpful.A clean room with a great breakfast.Was staying on my own and bathroom would have been small had there been two of us,'

Review By - Ms. Marie Taylor
Travelling as - Single Female
Date - 27th September, 2011

Verified Customer

'I have booked into The Grosvenor, Plymouth twice now and both times I've had had really pleasant stay. The rooms are well furnished with tasteful decor and with good facilities. All the staff are friendly and chatty without being intrusive and have a helpful manner. The breakfast is comprehensive, with a selection of several cereals, yogurt, breads, fruit juices, tea/coffee, jams, and also an English breakfast. The location is also good, sited in a Georgian terrace, two minutes walk from the Promenade at Plymouth Hoe.'

Review By - McGrory
Travelling as - Single Male
Date - 20th September, 2011

Verified Customer

'We all thought that this hotel was good (nicely fitted out and clean) and would recommend and use again if we need to stay in Plymouth.'

Review By - Mrs. Linda Jewell
Travelling as - Business Traveller
Date - 19th September, 2011

Verified Customer

'We enjoyed our stay and will do the same again next year if possible. Good value for money, very clean and the breakfast very good Would recommend to anyone. And I must add very conveniant for the ferry back home to Spain. Many Thanks to the staff. From Irene and Don Stafford'

Review By - Mr. Donald Stafford
Date - 16th September, 2011

Verified Customer

'Very clean Hotel, recently renovated by the look of it. Had to use a standard room as all the others booked, for the money excellent value. Nice bar and reception, the staff all polite and very helpful. Would use again.'

Review By - Wiard
Travelling as - Young Couple
Date - 8th September, 2011

Verified Customer

'Excellent family accomodation for five, plenty of space and proper beds for all three children, no hard uncomfortable 'put you ups!' Very friendly and helpful staff who were all great with the children. Great breakfast again accomodating well for adults & children, with as much as they could eat. Overall an excellent stay in a beautiful, clean friendly hotel.'

Review By - Mrs. Lisa Young
Travelling as - Family with Young Children
Date - 7th September, 2011

Verified Customer

'Hotel very good but you need to find an arrangement to allow guests to find car parking places.'

Review By - Mr. R. Slade
Travelling as - Single Male
Date - 5th September, 2011

Verified Customer

'Great hotel, clean modern rooms with flat screen TV. staff attentive,bed good. bed linen and quilt lovely. nice breakfast and plenty of choice.2 minutes from great veiws of the hoe and a short walk to the town and transport links, quiet,had a lovely weekend i would definatly stay at this hotel again when we return to plymouth.'

Review By - Ms. Brenda Carr
Travelling as - Group of Adults
Date - 5th September, 2011

Verified Customer

'Pleased with hotel and service, we have been to Plymouth and various hotels in the past, The Grosvenor was the best to date and definitely value for money.'

Review By - Mr. Chris Butler
Travelling as - Mature Couple
Date - 3rd September, 2011

Verified Customer

'excellent room, superb breakfast, quiet hotel'

Review By - Dr. Ken Kite
Travelling as - Single Male
Date - 29th August, 2011

Verified Customer

'This was our third stay at the Grosvenor, our first in a superior room, and as before the room was clean and tidy, the staff were very friendly and the breakfast was superb. We did feel, however, a little let down by the 'superiors' bathroom as the toilet was so close to the basin it was uncomfortable to sit on.We will be back, hopefully in December, but will stick to a standard double en suite which has always fulfilled its promise.'

Review By - Mr. Eric Gooch
Travelling as - Mature Couple
Date - 25th August, 2011

Verified Customer

'We stayed at the Grosvenor for one night. The staff were incredibly welcoming and friendly throughout our stay and our room was clean and had everything we needed. The hotel was in a good location and the breakfast was delicious! Our room was at the top of the building, so there were a fair few steps to climb, but this didn't bother us as it felt quite private. Lovely hotel for what we needed.'

Review By - Miss. Hannah Wooldridge
Travelling as - Young Couple
Date - 22nd August, 2011

Verified Customer

'We stayed for 2 nights in a small but very nice, clean room. Food was great but the 1 thing i need to tell anyone that reads this is. The Staff were as helpfull as any i have ever come across. Both at night or during the day. Nothing was too much trouble. If you need to know anything, just ask. You were a credit to the Hotel. A massive thanks...'

Review By - Mr. David Mcdiarmid
Travelling as - Mature Couple
Date - 22nd August, 2011

Verified Customer

'We booked the day before purely on chance, needing a hotel near the Hoe, it turned out to be great choice, very friendly staff, really comfortable bed, only downside was the bathroom didn't match up to the rest of the room / hotel'

Review By - Mr. J Payne
Travelling as - Mature Couple
Date - 20th August, 2011

Verified Customer

'Very friendly and helpful staff who made our stay easy. Room was very clean and a good size. Just could do with some softer pillows.'

Review By - Mrs. Joanna Austen
Travelling as - Mature Couple
Date - 19th August, 2011

Verified Customer

'Ideally situated a few steps away from the Hoe. Attractive hotel. Room nicely decorated. Pleasant hospitality. Good price/quality ratio. Bathroom too small (shower instead of bath tub would save space!) and extra lighting in the room is recommendable.'

Review By - Mr. Dirk Onderdonck
Travelling as - Mature Couple
Date - 14th August, 2011

Verified Customer

'A warm greating. Bright, airy room. Lovely breakfast. Great service. Fab location. Easy parking. Delightful stay.'

Review By - Mr. Simon Cryer
Travelling as - Young Couple
Date - 1st August, 2011

Verified Customer

'Received a warm welcome and stayed for one night in a clean and comfortable room. Very friendly and helpful staff. I can find no fault with any aspect of our stay hence the five-star rating'

Review By - Mr. Alan Thorogood
Travelling as - Young Couple
Date - 29th July, 2011

Verified Customer

'I did enjoy my stay. Unfortunately I was not very well as I was just getting over a bad virus infection. The bed was most comfortable, one of the best I have slept in actually. I found the lighting poor as the old electric bulbs are still in use,not very good for applying make-up, low energy bulbs give off a much better light and save poswer at the same time. I did find that the chamber maid took a shortcuts, i.e. not bothering to straighten the bottom sheet before throwing the duvet over so it made me wonder what else she was slip shod with, maybe, in the en-suite where hygeine is of the utmost importance! I was also put out with the toast. It was mostly still white bread when it was toasted. As I don't eat a cooked breakfast i did need some toast after my cereal. D Jones'

Review By - Miss. Daphne Jones
Travelling as - Single Female
Date - 27th July, 2011

Verified Customer

'The Grosvenor Hotel is simply supurb for location, accommodation and service. It is fantastically situated on the Hoe, the rooms are really nicely decorated and maintained, with very comfortable beds and the staff are very friendly, helpful, polite and professional. I intend to use this hotel for every subsequent visit to Plymouth and recommend it in the strongest terms. Quite simply, it is superb.'

Review By - Mr. John Whitchurch
Travelling as - Group of Adults
Date - 24th July, 2011

Verified Customer

'We want to thank the staff of the hotel, very friendly and helpful. We have chosen this hotel in Plymouth for our first step as we decided to visit Cornwall and we were very pleased by the given advices and the quality of the hotel. Many thanks again. Christophe Bernier, France'

Review By - Mr. CHRISTOPHE BERNIER
Travelling as - Mature Couple
Date - 23rd July, 2011

Verified Customer

'We stayed in the family suite. Friendly and informative welcome. There was space in the small rear car park, but at only £3 a day for a permit we chose to park outside instead. Room very clean and tidy and nicely decorated. Plenty of space for the five of us! Really helpful staff. Relaxing stay. Great location. Breakfast was lovely. Will be back!!'

Review By - Mrs. Rachel Barker
Travelling as - Family with Young Children
Date - 18th July, 2011

Verified Customer

'We stayed there only for one night in a family room, but it was quite good. The hotel is in a nice area,close to the seaside promenade. Besides, the rooms are clean and the breakfast is ok! Good value for money!'

Review By - Mr. Leire Minguez
Travelling as - Group of Adults
Date - 17th July, 2011

Verified Customer

'We were really impressed by the Grosvenor. The hotel itself is lovely, our room really large and comfortable. Service was friendly but not intrusive. Breakfast was brilliant. Location is great, walking distance to main areas of Plymouth, parking easy. We really enjoyed.'

Review By - Mrs. Sheenagh Rees
Travelling as - Young Couple
Date - 15th July, 2011

Verified Customer

'I have stayed at the hotel once before in May when my grandson was born. It was a pleasure, helpful and friendly staff, superb freshly cooked breakfast.My room was a single, very clean, good hot shower, and a comfy bed. I returned again to visit 7 weeks later, still the same ( makes a change) and it will now become my first port of call when visiting Plymouth, probably about every 7 weeks.'

Review By - Mrs. Jane Barnes
Travelling as - Single Female
Date - 12th July, 2011

Verified Customer

'My wife and I stayed at The Grosvenor 16-17/6/11 and were more than impressed with the service and friendliness of the staff. Nothing was too much trouble. The Manager, Lewis was brilliant, he supplied bus timetables so that we could get to Land's End, local knowledge of the sights and even the best local pub.'

Review By - Mr. David Brown
Travelling as - Mature Couple
Date - 9th July, 2011

Verified Customer

'The Grosvenor is the only B&B I will use when I have to stay in Plymouth on business. Lovely staff, nice clean comfortable rooms and a superb breakfast. Highly recommended. I would prefer toilet roll rather than a dispenser though.'

Review By - Ross
Travelling as - Business Traveller
Date - 4th July, 2011

Verified Customer

'The service and accommodation at The Grosvenor Plymouth cannot be faulted. The rooms are really comfortable and nicely furnished. There is free wifi throughout the hotel and the breakfast was great.'

Review By - Mr. David Wilson
Travelling as - Single Male
Date - 26th June, 2011

Verified Customer

'I had an enjoyable stay at this hotel. It is located 2 minutes from the sea where there are spectacular views of the bay and the cliffs. It is good value for the price (I paid £49 for a single room) clean, friendly, with a reasonable breakfast.'

Review By - Mr. Riad Akbur
Travelling as - Single Male
Date - 23rd June, 2011

Verified Customer

'Great weekend, we both felt really welcome. Fab location and extremely comfy bed :D Breakfast portions could of been a little bigger but all in all a lovely little break.'

Review By - Miss. Vicky Gilbert
Travelling as - Young Couple
Date - 23rd June, 2011

Verified Customer

'Another enjoyable stay. Very friendly staff, clean and tidy throughout and excellant breakfast. We will be back soon.'

Review By - Mr. Eric Gooch
Travelling as - Mature Couple
Date - 21st June, 2011

Verified Customer

'The Grosvenor Plymouth is my number 1 choice when staying in Plymouth. Not only are the owners really nice and friendly, but also the quality of the accommodation is top notch - very comfortable beds, nicely furnished rooms and free wi-fi throughout! The location is also perfect for exploring both the city center and the sea front area. I will certainly return!'

Review By - Mr. DAVID WILSON
Travelling as - Single Male
Date - 15th June, 2011

Verified Customer

'Clean,comfortable and friendly...would recommend!'

Review By - Miss. Victoria Jones
Travelling as - Business Traveller
Date - 10th June, 2011

Verified Customer

'Friendly staff, clean room, comfy bed, decent shower, yummy breakfast, excellent value. See you next time for sure!'

Review By - Mrs. Lyn Barnes
Travelling as - Single Female
Date - 5th June, 2011

Verified Customer

'I would so very much recommend the Grosvenor to all, teh staff are so friendly, helpful and polite. The rooms are clean and immaculate.I was very happy with the service and pleased with my stay. Highly recommended'

Review By - Mr. Dinesh Sharma
Travelling as - Business Traveller
Date - 28th May, 2011

Verified Customer

'We enjoyed a short trip to Plymouth, staying at the Grosvenor. The hotel provides an excelent base for exploring Plymouth. Conveniently close to the city centre, shops and restaurants, all walking distance. Lovely room with a good bed and bath. We certainly recommend the Grosvenor to others looking for good value accomodation. Cheers, Carlo Kuip'

Review By - Mr. Carlo Kuip
Travelling as - Young Couple
Date - 27th May, 2011

Verified Customer

'We enjoyed a short trip to Plymouth, staying at the Grosvenor. The hotel provides an excelent base for exploring Plymouth. Conveniently close to the city centre, shops and restaurants, all walking distance. Lovely room with a good bed and bath. We certainly recommend the Grosvenor to others looking for good value accomodation. Cheers, Carlo Kuip'

Review By - Mr. Carlo Kuip
Travelling as - Young Couple
Date - 27th May, 2011

Verified Customer

'Top Hotel and lovely people!!'

Review By - Mr. Dale Belton
Travelling as - Business Traveller
Date - 19th May, 2011

Verified Customer

'We enjoyed our stay very much. The hotel was all we were led to expect and more. Our only criticism was the lack of communication between rooms and also reception.'

Review By - Mrs. Alexandra Stead
Travelling as - Group of Adults
Date - 15th May, 2011

Verified Customer

'My wife and I are both in our 80s and decided to take a short holiday in Plymouth where we enjoyed many happy days when we still had our car. I found the Grosvenor on the internet and saw that all the reports were very positive. We were not disappointed with our stay, from the freshly cooked to order breakfast to the comfortable beds and staff who hastened to assist us whenever possible. The only problem we found was that it was extremely difficult to regulate the temperature of the shower. A very small problem because we had baths instead.'

Review By - Mr. John Sherwood
Travelling as - Mature Couple
Date - 14th May, 2011

Verified Customer

'very good location between the promenade and the shopping district with free parking overnight and just 3 GBP for the day. Clean, friendly, excellent value for money. Will definitely choose to stay there again. No negatives to report really.'

Review By - Mr. Alexey Drobysh
Travelling as - Family with Young Children
Date - 11th May, 2011

Verified Customer

'just Had another excellent break at the Grosvenor, very clean, food excellent, friendly, helpful staff without being too intrusive. We have booked again for September.'

Review By - Mr. Lee Baines
Travelling as - Group of Adults
Date - 26th April, 2011

Verified Customer