'our second visit - it's just so convenient for when we visit our daughter in Hitchin. Staff very pleasant, breakfast good and room has everything you need for a short stay. We will continue to use.'

Review By - Mrs. Julie Maddison
Date - 14th May, 2012

Verified Customer

'Had a really lovely stay with you. The hotel looked as if it was 'cared for': I understand it is privately owned and maybe that makes a difference. Room very comfortable and spacious: ensuite bathroom very clean and sparkly, breakfast as expected. Yes, I would recommend Firs Hotel and would stay again.'

Review By - Mrs. Jo Smith
Travelling as - Mature Couple
Date - 8th May, 2012

Verified Customer

'The hotel has flat screen tv, free wifi and is clean and tidy. Staff are friendly, and went out of the way for me at the weekend by opening up the breakfast room an hour earlier than the stated time - on both Saturday and Sunday - because they knew I was working. I would happily stay here again.'

Review By - Mr. John Liggins
Travelling as - Business Traveller
Date - 9th March, 2012

Verified Customer

'A warm, cosy and comfortable hotel. Everything in good repair and working order. Staff pleasant and helpful.'

Review By - Mr. Martyn Page
Travelling as - Mature Couple
Date - 28th February, 2012

Verified Customer

'Very comfortable and warm room Friendly staff Good food Will return for another visit'

Review By - Mrs. Christine Wright
Travelling as - Mature Couple
Date - 20th February, 2012

Verified Customer

'Only stayed one night, and needed to eat early as I was going out to a show. This was no problem and quickly arranged. Basic single bedroom was just that, but clean and warm on a very cold night. Breakfast good and checkout easy. Everyone I dealt with was very friendly and welcoming. Will certainly stay again.'

Review By - Mr. Peter Scott
Travelling as - Single Male
Date - 12th February, 2012

Verified Customer

'I stayed at the Firs Hotel whilst working in that area. This is the type of accommodation you want while working away from home. When you arrive you receive a very friendly welcome, with a smile and greeting from behind the reception desk, which I very much appreciate. The accommodation is as you want it being clean and comfortable. The evening meal is excellent with a good variety on the menu cooked when you order it, why walk into town when you have this right here. Breakfast is also excellent and I can thoroughly recommend the double, it sets you up for the rest of the day. This hotel is on the top of my list and I will be using it again when working in that area. Many thanks to all the staff for a very pleasant couple of days stay.'

Review By - Mr. Roger Williams
Travelling as - Business Traveller
Date - 12th February, 2012

Verified Customer

'For a small hotel the Firs has everything. Great service, great rooms, great location. We will stay there again.'

Review By - Mr. Patrick Harnett
Travelling as - Mature Couple
Date - 27th January, 2012

Verified Customer

'I stayed recently at this hotel with a Colleague for the second time; We found the hotel in fairly good condition but most importantly clean. The staff are friendly and helpful. On my first nights stay my room was cold because the radiator would not or spasmodically worked; in the morning I mentioned this at reception and that evening, not only had the fault been fixed but I was supplied with an additional electric heater as well. The food is very good quality if a little restricted in choice but the menu is excellent in that you can order rice or spagetti as an alternative to the normally (in most other restaurants) ever present chips (sorry French Fries or Wedges). We stay in so many hotels through work, so believe me, this is a very welcome feature.'

Review By - Mr. Simon Keen
Travelling as - Business Traveller
Date - 12th January, 2012

Verified Customer

'We stayed overnight as we were attending a 60th Birthday party in Hitchin. Rooms were comfortable and breakfast good. We were pleased with the service received very helpful and friendly reception even gave us a map to help us find our way. Would advise asking for a room on side adjacent to patio as the room we had on outerside could hear the traffic noise even though we were not adjacent to road think it was transmitted through the velux window. Would stay here again.'

Review By - Mrs. Jennifer Legood
Travelling as - Group of Adults
Date - 2nd January, 2012

Verified Customer

'Clean room, comfy bed and good breakfast. Very good value for money.'

Review By - Mr. John Heads
Travelling as - Mature Couple
Date - 2nd January, 2012

Verified Customer

'Hotel warm and comfortable with executive room very sapacious-staff welcoming and friendly-good parking-8/10 minutes walk from Hitchen town centre'

Review By - Mr. Mark Webster
Travelling as - Mature Couple
Date - 17th December, 2011

Verified Customer

'we were looking for a rest and this was achieved.we were greeted by friendly staff. the cleanliness was excellent; the breakfasts also, but the evening meals were adequate. the room was comfortable but small and I found the shower to be very cramped. all in all we thought we received very good value for money and we would return very willingly. it was good to have such adequate parking available close to the town centre.'

Review By - Mr. Chris Merrett
Travelling as - Mature Couple
Date - 12th December, 2011

Verified Customer

'the hotel is clean and the staff friendly. it was ideal for a late night stop over as the beds are comfy and the food is good. the shower was a bit temperamental but workable. its not luxury but its not expensive.'

Review By - Mr. Will Gough
Travelling as - Young Couple
Date - 1st November, 2011

Verified Customer

'Friendly staff, very helpful and welcoming. Excellent breakfast...!'

Review By - Mr. Ray Ranns
Travelling as - Single Male
Date - 16th October, 2011

Verified Customer

'Good value hotel. Rooms were very clean and the staff were very friendly, helpful and polite. I didn't use the dining facilities but the breakfast was very. This was a very good value trip - the hotel is small and basic but that is reflected in the cost. All in all a very enjoyable and good value stay. Good location for walking into Hitchen and nice to have free wifi.'

Review By - Mr. James Fielder
Travelling as - Single Male
Date - 27th September, 2011

Verified Customer

'We have to say the Breakfast was lovley, but the evening meal left a lot to be desired. When you Have fish and Salad, you would expect a good size salad with onions peppers, toms but it was just lettiuce and tom with grated carrot, and at least some lemon on the fish, also my husband had Scampie and chips, you also would have expected some garnish and a slice of lemon on the side for the fish,for the price you expect at least some garnish justto finish it off, We feel that we were rushed, we had starter, main course in half an hour, when you are busy all week, it is nice to beable to relax when you are having food and not feel rushed, to be honest I could have made it more presentable. Yes I know it all comes down to cost, but slice of lemon and a little garnish does not have to cost the earth.'

Review By - Mr. Huw Thompson-evans
Travelling as - Mature Couple
Date - 27th September, 2011

Verified Customer

'We stayed at The Firs for a friend's party. The welcome was warm and helpful, the room was (whilst not overly roomy) comfortable and spotlessly clean with a small but well-equipped bathroom and a welcome ceiling fan! The quiet, relaxed bar provided a great space to catch up with old friends and the restaurant provided a good value, excellent home cooked meal (with proper chips and home-baked bread!) Breakfast was tasty and the service was excellent. For the price of the stay, I'd consider it to be great value and would both recommend The Firs and stay there again.'

Review By - Mrs. C. Downey
Travelling as - Group of Adults
Date - 18th September, 2011

Verified Customer

'Many thanks for your hospitality, faultless service and excellent breakfast all served up in a very welcoming and friendly service. We hope that Italy wins the world cup rugby! Mr & Mrs Lawrence'

Review By - Mr. Rek Lawrence Rek Lawrence
Travelling as - Mature Couple
Date - 9th September, 2011

Verified Customer

'Good location, just outside but within easy walking distance of Hitchin. Excellent food - evening meals and breakfast (the latter included in the price). Plenty of parking; wi-fi. Absolutely no complaints about our twin room (at the back, although one traveller we met said it was a little noisy at the front on the main road).'

Review By - Mr. Stephen Mercer
Travelling as - Group of Adults
Date - 24th August, 2011

Verified Customer

'Nice room, friendly staff, good breakfast, excellent checkout time (11am)... No dinner service in the evening though'

Review By - Mr. Andrew Cottrell
Travelling as - Young Couple
Date - 16th August, 2011

Verified Customer

'One of the best and cleanest best value for money B & Bs I have stayed in and i stay in loads all over the country, Breakfast plate a bit small though squeeze more on there lol.'

Review By - Mr. Kevin Luckett
Date - 29th July, 2011

Verified Customer

'We stayed for the weekend with my 87 year old mother whilst attending a family wedding nearby. Our rooms were spacious and comfortable and the residents lounge, dining room and bar were lovely. Food was good, we had two breakfasts and ate in the restaurant one evening. Staff were very pleasant. Only criticism was that the light carpets in the bedroom were very dirty and stained, spoiled an otherwise first class small hotel.'

Review By - Mrs. Janet Gardner
Travelling as - Mature Couple
Date - 26th July, 2011

Verified Customer

'We stayed at the Firs Hotel whilst attending the Sonisphere festival at Knebworth. Location was perfect and facilities well beyond our requirements. All the staff could not do enough for us - everyone was so attentive and friendly; the bed was the comfiest I've ever slept in!; and all the food was of excellent standard. If circumstances allow we hope to attend Sonisphere again and would stay nowhere else but the Firs. Thank you all!'

Review By - Miss. Julie Orchard
Travelling as - Young Couple
Date - 17th July, 2011

Verified Customer

'during the hot spell the ceiling fan was fantastic especialy as I had to close the windows due to traffic'

Review By - Mr. Derek Smith
Travelling as - Single Male
Date - 11th July, 2011

Verified Customer

'Staff were very friendly and helpful. A good selection on menu, and breakfast plenty and tasty. very good value for money. Shame about the tiny shower/toilet room and seemed very noisy with corridor doors banging (we were on ground floor)but the rooms were comfortable.'

Review By - Mr. Philip Birch
Travelling as - Group of Adults
Date - 10th July, 2011

Verified Customer

'Friendly local staff, good breakfasts, competitively priced, good parking. Rather dated interior, could do with a make over to make it more attractive'

Review By - Mr. Tadeusz Baranski
Travelling as - Single Male
Date - 6th July, 2011

Verified Customer

'Hi, we stayed at the Firs hotel on Monday 20th june 2011 as part of our cycle ride around the Chilterns. The reception staff were friendly and helpful and gave us a safe place to store our cycles. The en-suit twin room was very good with a larger than expected digital TV. The breaky was fine and served in good time. All in all the price of £65 for a twin room B & B was very good value and would definatley use again.'

Review By - Mr. Derek Smith
Travelling as - Group of Adults
Date - 24th June, 2011

Verified Customer

'This was our second stay at The Firs Hotel, and we're glad to say everyone was just as helpful and friendly as last time. We ate in the restaurant and also brought our Aunt to join us, she is 91 and lives in Hitchin, so it was a real treat for us all. Many Thanks to All the Staff'

Review By - Mr. Ernie Quinn
Travelling as - Mature Couple
Date - 17th June, 2011

Verified Customer

'A very nice, clean hotel that was good value. Did not have a chance to eat or use the bar as were at a wedding but the breakfast was nice and staff friendly. Ensuite rooms with TV were comfortable- just what you need when you are only there for a bit.'

Review By - Ms. Jade Buchan
Travelling as - Young Couple
Date - 9th June, 2011

Verified Customer

'Friendly and efficient reception staff, rooms ok but shower/toilet rooms a bit on the tight side. Breakfast pretty good.'

Review By - Mr. John McLaren
Travelling as - Group of Adults
Date - 15th May, 2011

Verified Customer

'Staff friendly and helpful. Pleasant clean room, nice to have free wi-fi and a TV with lots of channels. Excellent breakfasts. Good value for money. Ideally situated for Hitchin centre.'

Review By - Ms. Tina Stjohn
Travelling as - Young Couple
Date - 8th May, 2011

Verified Customer

'Very warm welcoming, even after a long time since i last stay. All the members of the staff are firendly, Thank-you.'

Review By - Mr. Marcus Pye
Travelling as - Single Male
Date - 7th May, 2011

Verified Customer

'Clean, comfortable, warm & good value. Friendly staff & an excellent breakfast. Convenient to walk into the centre & the old market town square, old church & coaching inns in the adjoining streets. Very convenient for our major purpose of visiting family, who lived within walking distance. Definitely choose to stay here again. Many thanks.'

Review By - Mrs. Rosemary Bracegirdle
Travelling as - Mature Couple
Date - 11th March, 2011

Verified Customer

'Staff pleasant and helpful. Room well decorated and thoughtfully furnished. Ensuit very clean and roomy. Breakfast excellent'

Review By - Mrs. Janet Turner
Travelling as - Mature Couple
Date - 4th March, 2011

Verified Customer

'I have just spent 5 very pleasant nights at this Hotel. Although maybe a little dated for some tastes, the important attributes are all there at an affordable price. On arrival it is refreshing to find they have a car park - quite often a luxury item! Staff are pleasant and courteous, A breakfast room serving a good hearty breakfast selection, and a separate restaurant and licensed bar (I did not use these but they looked fine) I had a small single room that was adequate for my needs, with a decent bed, crisp linen, a large plasma screen free-view TV (with 3 additional Italian channels - I think the owners are Italian?)Desk area with tea & coffee making facility, free Wi-Fi and a bathroom with bath and POWER shower - great for us early risers! All in all I would have no hesitation in recommending this Hotel to anyone visiting Hertfordshire, or London come to that (Handy rail link to London Centre) I certainly look forward to returning sometime in the future, John'

Review By - Mr. John Kilkenny
Travelling as - Business Traveller
Date - 4th March, 2011

Verified Customer

'Booked an Executive suite and true to its advertisement it was nice and roomy. I was on the couch and it was very comfortable. The staff and very helpful and quite friendly. Parking in the rear seems safe enough. Breakfast was very good. Good location and access to Stevenage, Baldock, and Luton for you football trialists and fans.'

Review By - Mr. Robert Boynton
Travelling as - Group of Adults
Date - 8th February, 2011

Verified Customer

'Our experience staying at The Firs was wonderful, the staff where friendly and very helpful. This is the second year we have stayed at The Firs on our annual trip from the USA. The breakfast is always a highlight of our stay.'

Review By - Janet Knoche
Travelling as - Family with Young Children
Date - 2nd December, 2010

Verified Customer

'The Firs was: Easily found, in an ideal position for my business, comfortable, straightforward, clean. The food was excellent and the bar reasonable. I slept well, which is unusual for me when I only stay one night.'

Review By - Peter Frost
Travelling as - Business Traveller
Date - 17th November, 2010

Verified Customer