'Helen and Ian always have a warm welcome to match the high standards of the guest rooms and the breakfast quality and choice is excellent. Highly recomended.'

Review By - Mr. Colin Powley
Travelling as - Single Male
Date - 17th May, 2012

Verified Customer

'Excellent in every respect. The premises were immaculate throughout and very stylish in decoration and every other respect. The breakfast was choicely, plentiful and very well presented. Helen and Ian were very welcoming, cordial and a pleasure to meet. Nothing was any trouble and they made our stay very enjoyable. I would certainly recommend the West End Guest House to others and we would have no hesitation in returning there when we are holidaying in the area again.'

Review By - Mr. Kenneth Bartlett
Travelling as - Mature Couple
Date - 2nd April, 2012

Verified Customer

'The best B & B I used while walking the Coast to Coast. Yummy fruit cake and cheese on arrival, meticulously maintained house, excellent breakfast and competitive price for single room occupancy. A 10 minute walk from the town centre the only problem if you have already had a long day.'

Review By - Mr. Anthony Willey
Date - 20th March, 2012

Verified Customer

'What a friendly welcome we received from Helen on our arrival. She showed us to our room which was a beautifully decorated and furnished double with a huge bed! The en-suite, created from what had obviously once been a cupboard, was a little cramped, but what it lacked in space it made up for in being amazingly well appointed. There was everything we needed, and more! Helen made us coffee which she served with fruit slice and local cheese, by way of a welcome to West End House. After our journey, this was much appreciated. Breakfasts at West End are generous and beautifully prepared by Helen herself, with a vast selection available. In short, this is a superbly comfortable, friendly place to stay and we would have no hesitation in returning here and recommending it to friends. One teensy point which would improve things? The breakfast times (7.30am - 8.30am) are a shade early for leisure travellers! Even a half-hour extension to 9am would be an improvement. Many thanks are due to Helen and Ian for a wonderful stay. We rteluctantly departed, vowing to return one day soon.'

Review By - Mr. Alan Templeton
Travelling as - Mature Couple
Date - 17th March, 2012

Verified Customer

'We stayed on a Sunday evening in winter for just a one night stay to break up our journey. This was our third stay over a number of years and Ian & Helen were very welcoming when we arrived. We were offered tea and cake on arrival and were also given a choice of rooms. We were helped with choosing a pub or restaurant for the evening which was only a short walk away. A good nights sleep followed in a really comfortable room. Breakfast was very filling with quality ingredients being used. Ian and Helen were very attentive to our needs and we would recommend West End Guest House for anyone.'

Review By - Mr. Kevin Bax
Travelling as - Mature Couple
Date - 6th March, 2012

Verified Customer

'We stayed for 4 nights recently, and Ellen and Ian spare no effort to make sure their guests are comfortable and made welcome. The room was spotlessly clean, and the bed very comfortable. The breakfasts are really superb, and very well cooked, with efforts to provide as much high-quality local produce as possible. We already know the area very well but, for anyone who doesn't, Ellen and Ian have taken a lot of care in providing a file with really extensive information on the local area and all it has to offer, so that guests can make the most of their stay.The only comment we would make is that the shower of the particular room we stayed in is a bit of a squeeze for anyone over 6 foot, but there are plenty of others to choose from, and the owners can obviously advise. It was a most enjoyable stay, and we wish Ellen and Ian all the best, as they deserve success in their business.'

Review By - Mr. Ian Bowles
Travelling as - Mature Couple
Date - 19th January, 2012

Verified Customer

'One night travelling en-route to north. Good car parking. Warm welcome. Warm room. Comfortable bed. Ensuite shower room perfect. Breakfast wonderful. Efficient and courteous administration. Can't fault this guest House and highly recommend.'

Review By - Mr. David Bowker
Travelling as - Mature Couple
Date - 15th December, 2011

Verified Customer

'Very welcoming whilst at the same time efficient and professional. Room comfortable; breakfast very good and plenty of choice. Helen and Ian proactive in responding to our wishes. Chris and Pat McConville'

Review By - Mr. Chris Mcconville
Travelling as - Mature Couple
Date - 31st October, 2011

Verified Customer

'Extremely comfortable, friendly, informative hosts, all mod cons. And, oh, those breakfasts. Variety, quality - and black pudding!'

Review By - Mr. Steve Dilks
Travelling as - Mature Couple
Date - 30th October, 2011

Verified Customer

'Perfect. A wonderful place to stay. The guest house is a lovely house to stay in and the hospitality from Helen and Ian is second to none. We will be sure to return.'

Review By - Mrs. Allison Stables
Travelling as - Young Couple
Date - 22nd October, 2011

Verified Customer

'West End Guest house was a lovely place to stay. Helen and Ian made us feel very welcome. The food and accommodation were excellent. We would definitely stay there again'

Review By - Mrs. Karen Coultas
Travelling as - Mature Couple
Date - 8th October, 2011

Verified Customer

'I stayed at West End Guest House for a week during the Richmond Walking Festival in September/October 2010. Having stayed in many guest houses over the years I was greatly impressed by 1) the very high standards of cleanliness, 2) the interesting and very well prepared breakfast menu, 3) the very friendly and helpful owners. So taken was I that I had to return in September 2011 to introduce my wife to this exceptional guest house.'

Review By - Mr. John Miller
Travelling as - Single Male
Date - 20th September, 2011

Verified Customer

'I had a very friendly welcome and found the location was perfect, very well maintained clean,comfortable, with good in-room facilities and secure, ample parking. Breakfast was very good and of a varied choice. I would be happy to recommend this Guest House.'

Review By - Ms. Linda Pitts
Travelling as - Single Female
Date - 18th September, 2011

Verified Customer

'West End Guest House is lovely! Helen and Ian are very friendly and welcoming. The food is very tasty and the rooms are very comfortable. We really appreciated the cup of tea and slice of cake on our arrival. It was a nice touch and something we haven't found anywhere else. We thoroughly recommend West End Guest House to anyone wishing to stay in the Richmond area and will definitely stay there again ourselves!'

Review By - Mrs. Heidi Topman
Travelling as - Mature Couple
Date - 17th September, 2011

Verified Customer

'Our overnight stay in this guest house was extremely pleasant. Although the room was on the small side it had everything we required and the bathroom was very well equipped. The breakfast was probably one of the best I have eaten in any hotel or bed and breakfast and completing the breakfast slip the night before was a great idea. As we were only staying one night our needs were fairly simple but Ian and Helen were a lovely couple and were excellent hosts. Overall an excellent place to stay and a wonderful breakfast to start the next day. Thank you very much.'

Review By - Ms. Frances Mcgill
Travelling as - Young Couple
Date - 1st August, 2011

Verified Customer

'Thank you to you both for a fantastic stay last week. It was obvious how much effort you have put into making West End Guest House such a wonderful place to stay. Every home comfort has been thought of and I was made to feel very welcome. Look forward to staying with you again in the very near future.'

Review By - Mrs. Francesca Mileman
Travelling as - Single Female
Date - 27th June, 2011

Verified Customer

'Thank you for our short stay at the Westend Guest house. Everything was spotless and welcoming and we enjoyed the banter at breakfast. All the best and hopefully we will see you again in November.'

Review By - Mrs. JILL CANNON
Travelling as - Mature Couple
Date - 21st June, 2011

Verified Customer

'I really enjoyed my stay in this B and B. I had a single en suite room which was very quiet, clean and had facilities that you may not find in four star hotels! I really had a feeling as if I was in a hotel. Helen and Ian were really nice and friendly. Breakfast – large with a range of food to choose from – cold or warm, starter and then main breakfast – I really felt spoilt.'

Review By - Mrs. Ana Ivanovic
Travelling as - Single Female
Date - 28th May, 2011

Verified Customer

'A little gem for anyone staying in the Richmond area. We were really impressed with the room which was fantastic as was the breakast which kept us going all day! We were made to feel very welcome and "at home" We would stay again! Rev & Mrs Smith, Winchester'

Review By - Mrs. Mairead Smith
Travelling as - Young Couple
Date - 23rd May, 2011

Verified Customer

'Ian and Helen are very welcoming hosts and I thoroughly enjoyed my night in their beautiful Guest House. I will most certainly be staying there again.'

Review By - Ms. Penny Sowerby
Travelling as - Single Female
Date - 8th May, 2011

Verified Customer