Chase Lodge Hotel  -  3 Star Hotel

10 Park Road, Hampton Wick, Kingston upon Thames, Greater London, KT1 4AS
Telephone: 020 8943 1862

Telephone: 020 8943 1862

Website - Email

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Chase Lodge Hotel 10 Park Road Kingston upon Thames Greater London 020 8943 1862 162 4.7
A treat
5 stars 5

'As always, it was a treat to stay at Chase Lodge. The rooms are beautifully decorated, calm and comfortable.'

Review By - Nicola Brown
Travelling as - Single Female
Date - 23rd October, 2017

Verified Customer

Accommodation Response

'Thank you Nicola.You are super cool and will always be so welcome at chase Lodge Denise'

Very comfortable and quiet setting
5 stars 5

'A very nice hotel that provides excellent (continental) breakfast in beautiful little restaurant'

Review By - Paul Kearns
Travelling as - Mature Couple
Date - 9th October, 2017

Verified Customer

Accommodation Response

'Thank you Paul so much for taking the time to Review us. It means so much Denise'

A WONDERFUL PLACE
5 stars 5

'We cannot fault this place for convenience, comfort, cleanliness, atmosphere, staff. It is a gem of a place, nothing is too much trouble for owner and staff, we were made very welcome and had a fantastic 2 day stay in this beautiful and charming hotel. We will be happy to return !'

Review By - Mrs. Valerie Pierre-Gregory
Date - 26th July, 2017

Verified Customer

Accommodation Response

'Thank you so much for your review.'

Single night stay after Wimbledon.
4 stars 4

'Very cosy, friendly and clean. No complaints.'

Review By - Dr. Richard Firth
Travelling as - Single Male
Date - 14th July, 2017

Verified Customer

Accommodation Response

'It was a pleasure to have you please come again'

Great Location
5 stars 5

'Ideal Hotel for visiting Hampton Court Flower Show, only a few minutes from Kingston Bridge where you can get the boat to the Flower Show. Surprisingly quiet at night given it is near to shops and a local pub. Everything to a very high standard, very pleasant breakfast room in airy conservatory. Parking is either in the local streets using a Residents Permit , which can be purchased from the hotel, or for short periods in a Pay and Display Public Car Park near by. Owner very helpful and welcoming.'

Review By - Mr. Richard Williams
Date - 6th July, 2017

Verified Customer

Better than ever
5 stars 5

'Having stayed many times over several years we came back to find the recently refurbished hotel better than ever. Excellent value as always and such attentive personal service. cannot recommend highly enough'

Review By - Mr. colin edgley
Travelling as - Mature Couple
Date - 5th July, 2017

Verified Customer

Chase Hotel
4 stars 4

'Warm and comfortable. Good breakfast. Near railway station for good service into London'

Review By - Mr. Mike Odd
Travelling as - Mature Couple
Date - 3rd May, 2017

Verified Customer

Accommodation Response

'Thank you so much Mr Odd'

Chase Lodge Hotel
4 stars 4

'Warm and comfortable with all you need for a pleasant stay. Near railway station with good links to London. Good access to the river.'

Review By - Mr. Mike Odd
Travelling as - Mature Couple
Date - 30th April, 2017

Verified Customer

Highly recommended
5 stars 5

'IThis was my second visit . As a lone female I felt safe . On both occasions I had a very comfortable stay iwith excellent facilities High standards of cleanliness throughout Denise was very accommodating and helpful Would highly recommend for business or pleasure.'

Review By - Mrs. Fiona Lawn
Travelling as - Single Female
Date - 22nd April, 2017

Verified Customer

Accommodation Response

'It was such a pleasure having you stay.Please come again'

Chase Lodge
5 stars 5

'Lovely accommodation in Hampton Wick. Really relaxed stay, in a beautiful room and good location. The price was really good as well.'

Review By - Mr. Craig Barrett
Date - 18th April, 2017

Verified Customer

Accommodation Response

'Thank you for your nice response Mr Barrett. It was a pleasure to have you stay here and I hope we get to see you again.'

Thank you
5 stars 5

'We have spent three very comfortable nights in your Hotel and shall be back when we next visit our son, daughter in law and new Granddaughter which we hope won\'t be long. The breakfast was just to our liking and the Staff very helpful. Also thank you for the up grade you gave us. We\'ll be back'

Review By - Mr. Allen Crossley
Date - 30th March, 2017

Verified Customer

Accommodation Response

'Thank you Mr Crossley for your review. We are glad you enjoyed your stay and look forward to seeing you again soon.'

Chase Lodge Hotel
5 stars 5

'The Chase Lodge hotel is a real gem. My room was beaitiful and comfortable. I had a very restful night. I was impressed of the style and look of the hotel from the moment i walked through the door. Denise and the staff at the hotel are very welcoming. I will be very happy to go back again.'

Review By - Ms. Milena Vanini
Travelling as - Single Female
Date - 29th March, 2017

Verified Customer

Accommodation Response

'Thank you so much. It means everything to us to know you were happy.Please come back soon. Denise'

Comfortable and close to the centre
4 stars 4

'I got a warm welcome from the staff when I arrived. The facilities in my room where adequate and breakfast was a good start for the day. Sometimes the wifi went down but the staff quickly fixed that for me.'

Review By - Mrs. Jill McCabe
Travelling as - Single Female
Date - 20th March, 2017

Verified Customer

Accommodation Response

'Thank you for taking the time to review us Kind Regards Denise'

Very happy
5 stars 5

'Couldnt have asked for a more pleasant hotel to stay in for NYE. Great, helpful staff.'

Review By - Mr. Luke Williams
Date - 3rd January, 2017

Verified Customer

Accommodation Response

'Delighted you enjoyed your stay and hope to see you again.'

Another lovely stay
5 stars 5

'Great place to stay for those who appreciate the benefits of a smaller establishment - very friendly, very quiet and very comfortable. Short stroll over the river to Kingston\'s shops and restaurants.'

Review By - Mrs. Debbie Foulkes
Date - 5th December, 2016

Verified Customer

Accommodation Response

'We are so pleased you enjoyed your stay and thank you for your review.'

My stay at the Chase Lodge
5 stars 5

'I enjoyed my stay at the Chase Lodge the food was Excellent the staff where very polite and helpful as was The owner Denniese, I would definitely recommend The Chase Lodge again'

Review By - Mr. Edwin Cater
Travelling as - Single Male
Date - 22nd November, 2016

Verified Customer

Accommodation Response

'Thank you Edwin it was lovely having you stay.Best Wishes and very best for your Gran daughter in her race.'

Walking the Thames Path
5 stars 5

'Absolutely lovely hotel, perfect for the Thames Path, close to the town for pubs and restaurants, yet tucked away in a quiet side street. Very good continental breakfast with large range of options. Clean and comfortable rooms. Highly recommend a stay here'

Review By - Mr. Andy Evans
Travelling as - Group of Adults
Date - 14th November, 2016

Verified Customer

Accommodation Response

'Thank you so much for such a wonderful Review. Denise'

What a Gem!!
5 stars 5

'fabulous! lovely roon, lovely ambience and breakfast - continental but great choice. Met Denise who is the fabulous owner and who looks after you as a friend rather than paying guest!'

Review By - Ms. Alison Taylor
Travelling as - Mature Couple
Date - 7th November, 2016

Verified Customer

Accommodation Response

'It was lovely chatting !!'

Lovely British experience
4 stars 4

'My daughter and I really enjoyed our stay at this hotel. The owner was very helpful and friendly. The room was comfortable and everything was clean.'

Review By - Mrs. Petra Schenk
Date - 26th October, 2016

Verified Customer

Accommodation Response

'I really loved having you both.What a beautiful daughter you have.You must be very proud and so you should be.Please come again'

Chase Lodge Review
5 stars 5

'I have stayed at Chase Lodge on several occasions. I have always enjoyed my stay here. Rooms are lovely, great location. Restaurants and train station close by. Quiet location.'

Review By - Mrs. Joanna Williams
Travelling as - Group of Adults
Date - 17th October, 2016

Verified Customer

Accommodation Response

'Thank you so very much. Please keep coming you are a treasured guest !!!'

A little gem
4 stars 4

'This was our first time a Chase Lodge - we were not disappointed. Directions for check in were emailed in plenty of time and all was as advertised. The room (Richard the Lionheart suite) was a delightful surprise - we felt like we were in a royal battlefield tent; glamping indoors. The en-suite bathroom had a Jacuzzi bath, big enough for more than one! Breakfast was a relaxed affair, with attentive staff providing drinks and toast - the rest being self-service continental choices. The only slight drawback is parking; on-street or a pay and display carpark just up the road (as we stayed on a Saturday night, we didn\'t have to pay after 5pm or on the Sunday). Hotel is very convenient for travel to Kingston, Hampton Court, Wimbledon, Twickenham and London. We would definitely consider staying again.'

Review By - Mrs. Marion Jarrett
Travelling as - Family with Young Children
Date - 10th October, 2016

Verified Customer

Accommodation Response

'Marion Thank you so much for taking the time to Review us.Especially as you say such nice things.It means a great deal .I am so glad that you mention the parking as this is very important and I am glad of the opportunity to clear this up.As you know this a very sweet small village road and yes Parking is on street outside the Hotel or very nearby in what we call our residents Parking. On street we give you permits to park and in the car Park its free from 4 pm until 10 am the following day.So there is always Parking and guests do not have to worry.'

Still as good as before
5 stars 5

'Been many times but not for a whiles, very pleased to find it is still a great place to stay. Good value too and friendly staff. Will go back when in area'

Review By - Mr. colin edgley
Date - 10th October, 2016

Verified Customer

Accommodation Response

'Thank you Colin so much'

Exceeded expectations
5 stars 5

'I had an excellent single night stay at Chase Lodge. I would definitely recommend it and would say it exceeded my expectations. Nice quiet location but plenty of scope for finding restaurants nearby. Clean and well appointed room with fine breakfast.'

Review By - Mrs. Jennifer Macalister Hall
Travelling as - Single Female
Date - 25th September, 2016

Verified Customer

Accommodation Response

'Thank you so much for your lovely Review. We are only very small as you know and have to compete against the big chains and your Review is a lift for us.Please come again Denise'

Overnight stay
4 stars 4

'Very comfortable and clean accommodation very convenient for central Kingston. Could not find a toilet brush,would have liked a sachet of decaf coffee. The posts on the bed serve no purpose and block the TV screen.'

Review By - Mrs. Margaret Griffiths
Travelling as - Single Female
Date - 19th September, 2016

Verified Customer

Accommodation Response

'Thank you for taking the time to Review us. I am so sorry that we did not make it clear to you that there is a 24 hour help your self courtesy bar for drinks and pastries etc.Sometimes the chamber girl does forget the odd sachet. We gave up toilet brushes in the rooms years ago, However your point has been noted and we may consider re introducing them. As for the 4 poster that the first time any one has said that .Please come again. Denise'

Excellent stay
5 stars 5

'The chase lodge hotel is in a great location near the Hampton wick train station and not far from Hampton court and Kingston university. I had a warm welcome on arrival and the room was extremely clean and beautiful. The breakfast was one of the best breakfasts I\'ve had at a B&B.Excellent quality all round.'

Review By - Ms. Samira Salehi
Travelling as - Single Female
Date - 9th September, 2016

Verified Customer

Accommodation Response

'It was such a pleasure to have you stay. Thankyou so much Denise'

Chase Lodge Hotel
5 stars 5

'Extremely comfortable and relaxed, felt completely at home. Cose to transport and great places to eat, really helpful and friendly management. I would definitely recommend Chase Lodge to anyone'

Review By - Ms. Kate Debenham
Travelling as - Single Female
Date - 2nd September, 2016

Verified Customer

Accommodation Response

'Thank you Kate so much. Please come back again x Keep doing the wonderful work you do !!!!!!'

delightful
5 stars 5

'Delighted with my stay at Chase lodge and would be very dissapointed on my next visit to london if I could,nt get a booking . I stayed in a ground floor single room which together with the decor in the breakfast room I fell in love with .Instantly felt at home with the warm welcome from the friendly and efficient but never intrusive staff. Big thumbs up Chase lodge'

Review By - Mr. Charles Kelly
Travelling as - Single Male
Date - 1st August, 2016

Verified Customer

Accommodation Response

'To have realized what you and your adorable family have been through what a shock.Every day you made time to speak to us all and make us smile.You are a truly lovely human being.Thank you for that great Review Much love from us all at Chase Lodge'

A fabulous place to stay
5 stars 5

'The rooms are clean and the staff friendly and helpful. A short walk over the bridge into Kingston upon Thames, a short bus or boat ride to Hampton Court Palace and easy access into the centre of London by train. I have stayed at Chase Lodge 4 times and would recommend it to anyone.'

Review By - Mrs. Nancy Towler
Date - 1st August, 2016

Verified Customer

Accommodation Response

'Nancy you are so lovely to give this Review. It just means so much Thankyou !!!! Denise'

Recent stay
4 stars 4

'We were upgraded to a room with a four poster & jacuzzi,but when we arrived there was no one to let us in. The hotel is beautifully decorated with a conservatory where breakfast is taken'

Review By - Mrs. Raewyn Palmer
Travelling as - Mature Couple
Date - 28th July, 2016

Verified Customer

Accommodation Response

'Thank you for the Review. You let yourself in with your code that you were given so there was no waiting !!! We are so happy that you liked your room'

Lovely overnight stay
5 stars 5

'Welcome introduction from Denise when we arrived with on-street parking (permit supplied by hotel) available right outside the front door. We were even upgraded to a bigger room for my girlfriend and I at no further cost. The room was lovely...clean and offered everything we needed for our stay. There was plenty of choice with continental breakfast provided. The reception area and dining room had a lovely ambiance that was not done justice from the pictures. We would both love to stay again and would thoroughly recommend The Chase Lodge!'

Review By - Mr. dan breden
Travelling as - Young Couple
Date - 25th July, 2016

Verified Customer

Accommodation Response

'Thank you so much for that wonderful detailed Review. Its so helpful to have such a transparent and informative description. You are both so Welcome please come back. Kindest Thoughts Denise'

Amazing stay
5 stars 5

'I was welcomed as soon as I walked through the door, I arrived after the reception had closed and found the room key and directions to my room on the counter. My room was very comfortable and had everything I needed, the facilities were amazing, I would definitely stay here again'

Review By - Miss. Gemma Collins
Travelling as - Single Female
Date - 22nd July, 2016

Verified Customer

We enjoyed our stay
5 stars 5

'Very friendly. The room was very pretty and we were well provided for.'

Review By - Mr. michael quincey
Travelling as - Mature Couple
Date - 21st July, 2016

Verified Customer

Accommodation Response

'Thank you for taking the time to write a reveiw. Please come back soon !!! Kindest Thoughts Denise'

Home from home
5 stars 5

'As always, a comfortable stay at a very reasonable price. Very quiet street, close to the lovely riverside bars and restaurants. I love the way I feel looked after here, yet it feels so easy going. Lovely range of healthy options in the \'help yourself\' breakfast provision - ideal for a quick start but also a nice atmosphere if you\'re feeling more leisurely.'

Review By - Ms. Linda Wicks
Travelling as - Single Female
Date - 12th July, 2016

Verified Customer

Would stay here again
5 stars 5

'I have no complaints whatsoever regarding the Chase Lodge Hotel. The checkin was smooth and easy after having booked online. The hotel and room were well presented and as advertised. It was ideally located for my needs.'

Review By - Miss. Lyndsey Netherwood
Travelling as - Single Female
Date - 10th July, 2016

Verified Customer

Accommodation Response

'Dear Miss Netherwood, thank you so much for your review and we hope to see you again soon. Kind regards Sandy'

Excellent hotel
5 stars 5

'We have stayed at this excellent hotel for the Hampton Court Flower show for many years. Cannot speak to highly of the hotel, staff and the breakfast, a real treasure! Nothing is too much trouble and it is in a quiet street.'

Review By - Mr. Sarah Maunder
Travelling as - Mature Couple
Date - 6th July, 2016

Verified Customer

Accommodation Response

'Thank you so much you are such lovely guests to look after. You are friends now Kindest Regards Denise'

One night
4 stars 4

'A very good base for a one night stay in a convenient situation. We walked to Hampton Court and Ham House easily from here along the Thames Path. A peaceful street and a quirky house with individual style'

Review By - Ms. Gillian Rennie-Dunkerley
Date - 6th July, 2016

Verified Customer

Accommodation Response

'Please come again> You are so welcome Kindest Regards Denise'

excellent value
5 stars 5

'Lovely place, and half the price of a chain hotel.'

Review By - Ms. Tanya Landman
Travelling as - Business Traveller
Date - 30th June, 2016

Verified Customer

Accommodation Response

'Its so nice of you to mention the price. Its hard work competing with the large chains and trying to give something personal and different.To have a review like this puts a huge happy smile on my face. THANK YOU !!!'

Chase Lodge Hotel
4 stars 4

'A very relaxed atmosphere and nice hotel. Sorry we didn\'t get to meet Denise but had to rush back for a Father\'s Day .'

Review By - Mrs. Ashley Pegg
Date - 21st June, 2016

Verified Customer

Accommodation Response

'Thank you Ashley for taking the time to write a review. I am so sorry I missed you too.Perhaps next time !! x'

Great little affordable place
4 stars 4

'Got upgrade to nice room. Quiet street, slept with windows wide open and no noise. Free on the road parking. Basic breakfast but reasonable for price. Clean. Shower very slow temperature response so either scolding or cold unless you run out of patience before. Only negative and would book again.'

Review By - Mr. Jan Engdorf
Travelling as - Young Couple
Date - 13th June, 2016

Verified Customer

Accommodation Response

'Thank you very much for your feed back.The previous review was for the same bathroom.There didn\'t seem to be a problem then.So I think this is something that must have just occurred. We will look into it straight away so that it doesn\'t happen to anyone else.Once again Thank you'

The Skinners
5 stars 5

'Beautiful boutique hotel in a great location. As the saying goes its everything it says on the tin'

Review By - Mr. stuart skinner
Date - 8th June, 2016

Verified Customer

Accommodation Response

'Thank you so much. Please come again'

Hidden Gem
5 stars 5

'Hotel was lovely, we were really impressed. Received a room upgrade foc. Couldn\'t of asked for better service will most definitely be using again as I travel to Kingston a lot.'

Review By - Ms. Ashlie-an Raper
Travelling as - Young Couple
Date - 31st May, 2016

Verified Customer

Accommodation Response

'Thank you so much. You are so kind to take the time to give us a review and such a lovely one.We so look forward to having you stay again Kindest Regards to you both Denise'

My London Home
5 stars 5

'This is now my London Home when TheLondonHairdresser comes back from Albir Alicante to work in London!'

Review By - Miss. Rachel Warby
Travelling as - Single Female
Date - 25th May, 2016

Verified Customer

Accommodation Response

'Your really are such a pleasure to have. Denise'

Lovely Homely Feel
5 stars 5

'Will defo stay again!! Comfy, warm place to stay in the heart of Hampton Wick'

Review By - Miss. Rachel Warby
Travelling as - Single Female
Date - 25th April, 2016

Verified Customer

Accommodation Response

'Thank you Rachel Thank you so much for taking the time to send a review it means so much to us Kind Thoughts Denise'

over night stay
4 stars 4

'very comfortable clean hotel. thanks'

Review By - Mr. Graham Burford
Date - 6th March, 2016

Verified Customer

Accommodation Response

'Thank you so much for coming back.'

Very cosy and elegant small Hotel in excellent quiet location
5 stars 5

'Denise was a very helpful and friendly host. The rooms were very comfortable with good facilities. Lovely reception rooms and restaurant where a pleasant continental breakfast is served. Very short walk over the bridge to Kingston and only a few mins from Bushy Park and the river. Would happily recommend to anyone.'

Review By - Mr. Michael Falcone
Travelling as - Group of Adults
Date - 4th January, 2016

Verified Customer

Accommodation Response

'Thank you so much for staying with me. You were lovely guests to have. Please come again.'

An extra Christmas present !
5 stars 5

'My wife and I stayed for a week over the Christmas period and loved this hotel. It is small, cosy, very comfortable and superbly located in a quiet side street just meters from Kingston Bridge. The owners and staff were lovely. As a Christmas surprise, we were upgraded to a larger room - thank you Chase Lodge! Highly recommended.'

Review By - Mr. Roger Taylor
Date - 30th December, 2015

Verified Customer

Accommodation Response

'Thank you so much for taking the time to Review us. We are so pleased that you were Happy, but then you were really lovely people to take care of. Kind Regards and a very Happy New Year.'

Excellent hotel !
5 stars 5

'Really enjoyed my stay here , well located , nice room , great breakfast , exactly what i was looking for , staff are very friendly and welcoming too . Would def come back here'

Review By - Mr. Mathew Ogilvie
Travelling as - Business Traveller
Date - 4th November, 2015

Verified Customer

Beautiful hotel in the perfect location
4 stars 4

'I stayed at the Chase Lodge Hotel for two nights, the hotel is gorgeous, from the lounge to my room, it was all beautifully decorated. The staff were friendly and welcoming and my room was comfortable. The hotel is in the perfect location for events at Hampton Court Palace.'

Review By - Miss. Victoria Stickler
Travelling as - Single Female
Date - 20th September, 2015

Verified Customer

Accommodation Response

'Thank you so much for taking the time to review us. It means so much to all of us here at the Chase Lodge.'

Great place to stay
5 stars 5

'I have now stayed here twice in the last month. I stayed in the very small (as advertised) single room on both occasions. I was very pleasantly surprised with the room, there is plenty of room for one and there is a full bathroom. Coffee and tea making facilities in the room are a nice touch. Breakfast had plenty of choice and the breakfast staff were lovely. There are croissants, cake, fresh fruit and numerous different teas available for residents to help themselves to all day. The hotel is lovely and clean. The sitting room and breakfast room are airy and welcoming. It would be my first choice if I had to stay in the area again. Thank you all very much.'

Review By - Mr. Ellis Trimmer
Travelling as - Single Male
Date - 22nd August, 2015

Verified Customer

Accommodation Response

'Thank you so much Ellis it has been a pleasure having you stay with us'

Confortable et calme
5 stars 5

'Rien sauf petit déjeuner un peut soft'

Review By - Mr. Bechir DHAYAA
Travelling as - Mature Couple
Date - 2nd August, 2015

Verified Customer

Accommodation Response

'Thank you so much. Please come again'

A gem in London
5 stars 5

'I travelled by car, with my dog and stayed for 3 nights. Off-street parking was available nearby and the hotel is pet friendly. The reception and adjoining common rooms are bright and airy. My room was richly appointed in period style. It was spacious, cosy and most pleasant. The bathroom was sumptuous and featured a jacuzzi. The owner and staff were very pleasant and welcoming. Breakfast, served buffet style in the dining-room, was excellent. The hotel is in a quiet street with Kingston\'s many shops but a short walk away as is beautiful Bushy Park. My stay at Chase Lodge was most enjoyable and I hope I can renew the experience when next in London. Highly recommended.'

Review By - Mr. Patrick Valcke
Travelling as - Single Male
Date - 20th June, 2015

Verified Customer

Accommodation Response

'Dear Patrick, Thank you for taking the time to give us this review. As you say we really do welcome our Dogs. Please do come again soon. Kind Regards Denise'

Long weekend
4 stars 4

'Great location and great hotel. Value for money does not need to be grotty but it often is - not here. Chase is now on my list for returns. Thanks'

Review By - Mr. Edmund Coates
Travelling as - Single Male
Date - 16th June, 2015

Verified Customer

Accommodation Response

'Edmund Thank you for taking the time to Review. You have also made such a valid comment. To try to keep standards high and costs low can be very difficult at times. Please come again and thank you'

One night stay in fab Kingston.
5 stars 5

'I stayed with my daughter very good location lovely accommodation. Big bonus in this area is free parking as well. Second visit and would stay again.'

Review By - Mrs. Liz reeves
Travelling as - Group of Adults
Date - 14th June, 2015

Verified Customer

Accommodation Response

'Thank you so much Liz. Its so kind of you to take the time to send in a Review. It was a pleasure to have you and your lovely daughter to stay. Denise'

Back Again
5 stars 5

'Not been to the Chase for a while, nice to be back. Would say as good as ever but that ignores recent redecoration and refurb - very pleasant too. As ever there were no probs and will stay again when next in area.'

Review By - Mr. colin edgley
Travelling as - Group of Adults
Date - 2nd June, 2015

Verified Customer

Accommodation Response

'Colin thank you so much. You are lovely guest. Please come back soon !!'

Chase Lodge Hotel
5 stars 5

'The staff are lovely, rooms are clean, the street is quiet and the breakfasts fabulous. We have stayed more than once in this hotel and highly recommend it.'

Review By - Mrs. Nancy Towler
Date - 1st June, 2015

Verified Customer

Accommodation Response

'Thank you Thank you so much !!! Your kind words mean so much. Denise'

fine hotel
4 stars 4

'small fine hotel. my room was below ground level. had a small room for luggage and fine bathroom/shower. wifi was working. hotel is very close to kingston upon thames, good if you like shopping. only one small grocery close to hotel: Londis, or something like that. breakfast ok. all in all, good for the value.'

Review By - Dr. Ahmet Diril
Travelling as - Business Traveller
Date - 22nd May, 2015

Verified Customer

Accommodation Response

'Thank you so much for the Review. It means a great deal to us. I thought I might just mention that there is a lovely big Waitrose 5 minutes walk away'

Excellent Hotel
5 stars 5

'Hotel is lovely, very clean and very welcoming. Owner is very friendly so too are the staff. Our room was lovely we received a free complementary upgrade on arrival which was a nice surprise. We chose this hotel as we have relatives who only live 5 minutes away. The hotel is 5 minutes walk from Hampton Wick train station which is ideal and there are numerous pubs for lunches and dinner in walking distance too. Will be definitely staying there again.'

Review By - Mrs. Joanne Jones
Date - 18th May, 2015

Verified Customer

why stop anywhere else
5 stars 5

'Stayed here many times whilst on business and never been disappointed. Fabulous rooms, even better welcome.'

Review By - Mr. GRAHAM CARSEY
Travelling as - Business Traveller
Date - 18th April, 2015

Verified Customer

worthwhile stay
5 stars 5

'a very pleasant overnight stay, the room was pleasing and comfortable, the welcome warm. The breakfast, though continental was well up to standard. fully recommended.'

Review By - Mr. Michael OBrien
Travelling as - Mature Couple
Date - 15th April, 2015

Verified Customer

Homey hotel
4 stars 4

'We had a very nice stay at the Chase Lodge in early April. The room was clean and cosy and the hotel was conveniently located, but off the main roads away from the noise.'

Review By - Mr. Rubens Carvalho Gomes da Silva
Date - 7th April, 2015

Verified Customer

CHASE LODGE
5 stars 5

'Immaculately presented rooms. Quiet location, yet close to public transport, restaurants, pubs, etc Highly recommend.'

Review By - Mr. CLYDE CAMBURN
Travelling as - Single Male
Date - 30th March, 2015

Verified Customer

lovely rural cottage feel in the big city
5 stars 5

'We had a lovely stay in this beautiful small hotel . Very very clean and friendly helpful staff. Slight dissapointment that no full english breakfast (i may of not read small print) but the continetal breakfast was very nice and well presented Highly recommend this hotel and ideal for london or twickenham'

Review By - Mr. Jools KIRTON
Travelling as - Young Couple
Date - 23rd March, 2015

Verified Customer

Good, welcoming
4 stars 4

'Good service overall, staff pleasant. Would recommend.'

Review By - Mr. S Hollis
Travelling as - Single Male
Date - 25th January, 2015

Verified Customer

Very comfortable. Great Location.
5 stars 5

'A very comfortable and enjoyable stay. Handy location for business travel, just a few minutes walk from Hampton Wick railway station. Excellent value for money.'

Review By - Mr. Richard Yeo
Travelling as - Business Traveller
Date - 12th December, 2014

Verified Customer

Comfy stopover
4 stars 4

'I\'ve stayed twice now at Chase Lodge. I\'ve booked the tiny single room and it\'s very comfortable. I love the location and the feel of this place - the owner and the staff are lovely and it\'s good value, no-nonsense, peaceful and nurturing.'

Review By - Ms. Linda Wicks
Travelling as - Single Female
Date - 10th December, 2014

Verified Customer

Great Room, Lovely Location, Friendly Staff
5 stars 5

'Title says it all - the room was great, the service exemplary and its in a wonderful location, 2 minutes from the river, but off the main road so no traffic noise at night. Would definitely recommend it and stay there again.'

Review By - Mr. Ian Keith Oakeshott
Date - 9th December, 2014

Verified Customer

Lovely little hotel
4 stars 4

'We stayed just one night at Chase Lodge as we were attending a wedding nearby. We were pleasantly surprised with the place. The room was very small but perfect for our needs, and the bed very comfortable. Staff were very friendly and helpful. Would definitely recommend.'

Review By - Miss. Sophie Kolatchew
Travelling as - Young Couple
Date - 8th December, 2014

Verified Customer

Great Place, Great value for money
5 stars 5

'A little bit eccentric, great service and great facilities, with a killer price (considering the prices in the area). Really helpful and friendly management and workers.'

Review By - Dr. Juan Jose Martinez
Travelling as - Business Traveller
Date - 1st December, 2014

Verified Customer

beautiful hotel with really accommodating staff
5 stars 5

'I stayed here as i was attending a function nearby. I was truly amazed with this hotel. Really clean rooms, i would highly recommended staying here.'

Review By - Mrs. Carey Ann Steel
Travelling as - Single Female
Date - 1st December, 2014

Verified Customer

Pleasant little gem
5 stars 5

'I had a lovely time at the lodge. I booked the Mary Tudor suite and was very impressed. The staff were friendly and helpful. I was also very impressed with the breakfast spread, there were many different options. I would definitely book here again, which is likely to be necessary owing to work commitments in the area. I would highly recommend this place to other people.'

Review By - Miss. Rian Griffiths
Travelling as - Single Female
Date - 28th November, 2014

Verified Customer

Really nice hotel
4 stars 4

'Very comfortable rooms with excellent facilities (although my shower was pretty underwhelming). Nice pubs and restaurants relly close by and close to train and bus access to London. 30min bus trip to Twickers so great for the rugby.'

Review By - Mr. David Limpenny
Travelling as - Single Male
Date - 17th November, 2014

Verified Customer

Hampton Court Visit
5 stars 5

'We were visiting Hampton Court and used the Chase Lodge as our base.We were given a warm welcome at the Chase Lodge, it is a pretty comfortable hotel situated in a lovely residential road. The staff were very helpful and and nothing was too much trouble. We had booked a four poster room and were not disappointed, it was very homely and had everything we could wish for.Jacuzzi bath was a nice surprise. Forresters pub nearby served a delicious evening meal. Great! would definitely recommend and stay again.'

Review By - Mrs. Yvonne Welbourne
Travelling as - Mature Couple
Date - 16th November, 2014

Verified Customer

rating of stay
5 stars 5

'Excellent hotel Five stars'

Review By - Mr. Michau Jean Pierre
Travelling as - Single Male
Date - 14th November, 2014

Verified Customer

Wish I could have stayed longer!
5 stars 5

'Excellent staff! I was unfortunately late checking into my room and a lovely lady from staff made sure to call to check in things were ok and gave details to get into my room. Upon arrival the room was warm and welcoming, the fact a light was left on for me made such a good difference. Lovely place and I\'m planning on a weekend away with my fiancé and we will most definitely stay at Chase Lodge Hotel!'

Review By - Ms. Ashley Verch
Travelling as - Single Female
Date - 10th November, 2014

Verified Customer

Lovely!
5 stars 5

'I had a wonderful stay, I loved the more homey feeling compared to places I have stayed in London. Thanks for the great service! :)'

Review By - Miss. Abigail Forsythe
Travelling as - Single Female
Date - 6th September, 2014

Verified Customer

A night away
5 stars 5

'A last minute booking and a genuine find with free parking in this little corner of London. so very close to the Thames and all the eateries and night life but tucked away in Hampton Wick where there seemed to be zero noise. Niche, quirky with excellent service and the staff waiting for us for breakfast on Sunday was a treat. will recommend and return as wished we could have stayed longer.'

Review By - Mr. James Mitchell
Date - 3rd September, 2014

Verified Customer

Comfortable gem
5 stars 5

'Stayed here Saturday 9.8.14 on good recommendation and I can see why. Cosy attractively furnished room spotlessly clean with everything provided for a relaxing experience. Quiet street yet only a few minutes walk from the river. Lovely conservatory style breakfast room/cafe and staff congenial and helpful. Would definitely choose to stay here again.'

Review By - Ms. Stephanie Dean
Travelling as - Single Female
Date - 11th August, 2014

Verified Customer

August 2014 visit
5 stars 5

'The hotel was excellent. It is small and friendly and Denise was very helpful in giving information about tourist activities around Kingston. It within walking distance of some great restaurants, pubs, and Bushy Park'

Review By - Mr. David Wood
Travelling as - Mature Couple
Date - 9th August, 2014

Verified Customer

Cozy and comfortable
5 stars 5

'Thank you for a very nice stay. I honestly reccoment this hotel as staff is very friedly and helpfull and rooms are quite big and cozy.'

Review By - Mrs. Danuta Tkaczyk
Date - 16th July, 2014

Verified Customer

Superb overnight stay
5 stars 5

'After a lovely time at the Hampton Court flower show the day was finished off with a superb evening at Chase Lodge House. The location was brilliant, the room was a tad small (the desciption did state this), but this didn't spoil the experience. Nicely furnished, a good breakfast, helpful staff, car parking and a reasonable (for London) price all made this a superb experience. Will definitely use this hotel again.'

Review By - Mr. Steve Carr
Travelling as - Mature Couple
Date - 15th July, 2014

Verified Customer

Chase Lodge a good small hotel
4 stars 4

'We stayed at Chase Lodge for one night only as we were visiting Hampton Court Flower Show. We had the small double en-suite. The room was well-equipped modern and clean. Staff were helpful and polite. Continental breakfast was good and with a very reasonable choice. Hotel very convenient and parking was available and free as advertised. Would stay again.'

Review By - Mr. Glyn Jones
Date - 11th July, 2014

Verified Customer

Will come again
5 stars 5

'So nice to find a hotel with single rooms. Staff very friendly. Coffee excellent - and it's hard to get a good cup when you're out and about.'

Review By - Dr. Jennifer Ward
Travelling as - Single Female
Date - 10th July, 2014

Verified Customer

Wonderful Find
5 stars 5

'This little hotel is a gem. Friendly, like staying at home, and a great "continental", but plentiful and fresh breakfast, with real coffee. I 200% recommend this hotel.'

Review By - Mr. Chris Dainty
Travelling as - Business Traveller
Date - 25th June, 2014

Verified Customer

Little gem!
5 stars 5

'Right in the heart of Hampton Wick, this little gem is definitely worth a stop. We stayed in the reasonably priced, well equipped, albeit, very small double room (as advertised). Only downside was the shower which didn’t really seem to work properly. The room was clean, the bed very comfortable, with clean crisp bed linen and even though it was a Friday night, and the room faced the street, the location was peaceful and quiet. On arrival, we met the owner who was extremely friendly & helpful and gave us recommendations for dinner (we chose “Moidul's Hampton Wick Tandoori” which was excellent). The young lady running the hotel the next morning (reception/breakfast), was also friendly & helpful and despite being very busy, was attentive and always served with a beaming smile. Breakfast (continental buffet) was laid out meticulously and included a good selection of cheeses, spreads, yoghurts, cereals, pastries and muffins. Drinks also included a range of freshly made coffees, teas and juices. Would I stay here again – definitely!'

Review By - Ms. Sarah Gilbert
Travelling as - Young Couple
Date - 22nd June, 2014

Verified Customer

Thames Suite
4 stars 4

'Lovely room in the Thames Suite. Convenient location in London. Very reasonable price.'

Review By - Mr. Thomas Davies
Date - 4th June, 2014

Verified Customer

Great hotel for a weekend in Kingston
4 stars 4

'We spent a wonderful couple of nights at the charming Chase Lodge Hotel. Our room was extremely comfortable and the young lady who served our breakfast couldn't have been more helpful. We will certainly recommend this hotel to our friends'

Review By - Mrs. Carol Mathieson
Date - 26th May, 2014

Verified Customer

Weekend in London
5 stars 5

'What a fantastic hotel, very welcoming, very comfortable and a very relaxed atmosphere. I would recommend Chase Lodge to anybody looking for a smaller more intimate place to stay.'

Review By - Mr. Scott Hislop
Travelling as - Group of Adults
Date - 4th May, 2014

Verified Customer

Memory Lane
5 stars 5

'A great hotel. Welcome, breakfast room .. Good food in local pub, 2 minutes walk away.'

Review By - Mr. Francis Gilchrist
Travelling as - Mature Couple
Date - 4th May, 2014

Verified Customer

Wonderful stay
4 stars 4

'I had three great nights at the Chase Lodge. The room was really nice, the host amazing and the breakfast fantastic. I hope to be back soon.'

Review By - Mrs. Kerstin Kiel
Travelling as - Single Female
Date - 1st May, 2014

Verified Customer

Handy for Hampton
5 stars 5

'The second time i have stayed. Rooms are clean,comfortable and bigger than expected. Friendly, helpful staff. Thoroughly recommend.'

Review By - Mr. Michael Broxup
Travelling as - Single Male
Date - 11th April, 2014

Verified Customer

A little gem.
5 stars 5

'A very pleasant stay in a small and charming hotel. Home from home. Well done.'

Review By - Mrs. Elaine Pollard
Date - 17th March, 2014

Verified Customer

Comfortable and friendly
5 stars 5

'Thank you for a lovely stay, comfortable beds & great breakfast.'

Review By - Mr. Jack Hedger
Date - 6th March, 2014

Verified Customer

Fantastic!
5 stars 5

'Lovely clean en-suite room (bath tub & shower) with T.V., Wi-Fi, tea & coffee facilities, Iron & board and provided laundry service. Fantastic location just a minute from Bushey Park & Hampton Court Palace, a few minutes from trains to London and buses to Heathrow and local towns, and a five minute walk to Kingston upon Thames. My room was cleaned every day, the staff were very friendly and helpful, breakfast is a full continental but if you like a full English there's a cafe a few steps away that does that. I would definitely recommend staying here, the price is extremely reasonable for what you get and the location is amazing.'

Review By - Ms. Cecilia Mulligan
Travelling as - Single Female
Date - 28th February, 2014

Verified Customer

Dog friendly
5 stars 5

'Lovely hotel. All facilities excellent would be good if web site explained parking is available but not provided off road.'

Review By - Mrs. Susie Fuller
Travelling as - Single Female
Date - 15th February, 2014

Verified Customer

recommended
4 stars 4

'Excellent value-friendly service, can't be faulted'

Review By - Mr. Paul Liverpool
Travelling as - Business Traveller
Date - 25th January, 2014

Verified Customer

Chase Lodge
5 stars 5

'Have stayed here twice, and will definitely be back. Very central to Kingston and Hampton Wick station. Lovely hotel, welcoming, accommodating, staff are lovely. Rooms are clean, cosy and quite for a good nights sleep. Also easy to travel into Central London.'

Review By - Mrs. Joanna Williams
Date - 18th November, 2013

Verified Customer

Excellent Choice
5 stars 5

'From the moment we checked in we felt at home.The staff were friendly and attentive. Our room was really cosy and comfortable every thing was there that we needed.If we are in the area again we will stay at The Chase Lodge.Full marks to the owner and staff.Joan&Ray Pallatina'

Review By - Mrs. Joan Pallatina
Date - 11th November, 2013

Verified Customer

Chase Lodge
5 stars 5

'Friendly & considerate staff. Secure environment for single female traveller.'

Review By - Mrs. Nicola Perchard
Travelling as - Single Female
Date - 11th November, 2013

Verified Customer

lovely and homely
5 stars 5

'We stayed at this Hotel last week when we were in London for a family funeral and we felt very at home and cared for. The staff were very friendly and helpful too.'

Review By - Ms. Colette Nolan
Date - 11th November, 2013

Verified Customer

Another day, another stay
5 stars 5

'Back for, well forgotten how many now.. Great as ever, will be back soon'

Review By - Mr. Colin Edgley
Travelling as - Single Male
Date - 6th November, 2013

Verified Customer

Lovely little b&b
5 stars 5

'My husband and I stayed in a small double en-suite last Saturday night. The room was perfect; small with a super comfortable bed and a massive flat screen tv. It had everything we could possibly need; a kettle and tea, a small desk, a decent sized wardrobe, iron and ironing board, hair dryer and plenty of toiletries. Our room had its own separate entrance down a flight of stairs beneath the entrance. This was very handy for us because we had a friend's 50th birthday party to attend and we didn't have to worry about disturbing anyone when we arrived back around midnight. The breakfast wasn't cooked, but it suited us very well. We were given toast and whatever kind of coffee we wanted and there were plenty of pastries, yogurts, cereals, cheeses and juice. Hampton Court Palace is just a short walk across the park. We had a lovely stay and wouldn't hesitate to recommend The Chase Lodge to anyone. Thank you to Katherine and everyone who made our stay comfortable. Elizabeth and David'

Review By - Mrs. Elizabeth Walker
Date - 4th November, 2013

Verified Customer

All as it should be.
4 stars 4

'Good location, nice room, pleasant staff,comfortable bed,good nights sleep. Indeed all as it should be. I will stay in this hotel again.'

Review By - Mr. Andrew Hellicar
Date - 1st November, 2013

Verified Customer

Stay at Chase Lodge House
5 stars 5

'My stay at Chase Lodge was verty pleasant. I was met with a warm and helpful reception on arrival and my room was very clean and comfortable. I would have no reservation in recommending the hotel to anyone.'

Review By - Mr. Peter Anthony
Travelling as - Business Traveller
Date - 29th October, 2013

Verified Customer

THANK YOU
5 stars 5

'We had a fantastic stay in the chase we had are mothering law with us she is 81 and she was maid to feel very welcome , we would fully recomend the chase Thank you PWORTHINGTON'

Review By - Mr. Paul Worthington
Travelling as - Group of Adults
Date - 7th October, 2013

Verified Customer

A short stay
5 stars 5

'The Staff at the Hotel are very welcoming and helpful. The room was both clean and comfortable. We very much enjoyed our short stay.'

Review By - Mr. John Paul
Travelling as - Mature Couple
Date - 7th October, 2013

Verified Customer

excellent small hotel
5 stars 5

'I was very pleased to find this little hotel, tucked up a side-street in Hampton Wick. Location: 35 minutes from Waterloo by train; 35 minutes from Heathrow. Close to the river, and if you want to shop, Kingston. Plenty of places to eat nearby. Room: I was upgraded to a very good twin room - the hotel didn't need to do this, of course, I wouldn't have known the room was empty! Staff: Friendly, efficient, helpful - I had to leave for the delights of LHR T3 before breakfast began, so they put up a light breakfast tray for me An exceptional hotel, very highly recommended.'

Review By - Mr. Tim Clark
Travelling as - Single Male
Date - 22nd September, 2013

Verified Customer

Excellent Stay
5 stars 5

'This little jewel in Kingston was a delight!! From the moment I checked in, I felt welcomed. The lovely lady at reception offered to help me every chance she good. It was a joy to stay here for my first few days in Kingston because I felt at home so easily. I will recommend the Chase a lodge to my family when they come to visit!'

Review By - Miss. Kathryn Bailey
Date - 14th September, 2013

Verified Customer

a good stay in CLH
5 stars 5

'The overall stay was terrific, though there was some noise from the water heater (perhaps). The hotel is very clean and staff is very friendly. Breakfast is good. The hotel is located conveniently in a quiet area of the city of Kingston and within 5 minutes walking to both the train station (Hampton Wick) and the river. I am of course recommend it to you.'

Review By - Dr. Qin Sheng
Travelling as - Business Traveller
Date - 4th September, 2013

Verified Customer

Our stay
5 stars 5

'All good...great stay..very helpful...i have left a more detailed review at "Trip advisor.com "'

Review By - Mr. Malcolm Cole
Travelling as - Young Couple
Date - 24th August, 2013

Verified Customer

Happy to Return
5 stars 5

'No problem again: good value, quiet, clean - will be back.'

Review By - Mr. Colin Edgley
Travelling as - Group of Adults
Date - 20th August, 2013

Verified Customer

Amazing!
5 stars 5

'My room was beautiful. The bed was so comfortable and everything was spotlessly clean and cared for. The hotel owner is delightful, friendly and cracking conversation. There were even magazines and the breakfast news on at breakfast time. Would reccommend 100% thank you so much will be back again!!'

Review By - Miss. Roseleen Mcgowan
Travelling as - Single Female
Date - 20th August, 2013

Verified Customer

thames chase room
5 stars 5

'fantastic hotel fantastic location wonderful pleasant greeting when arriving just a complete wonderful stay the hotel is a must booking cannot thank them enough'

Review By - Mrs. Caroline Morris
Date - 13th August, 2013

Verified Customer

Excellent 'boutique' hotel
5 stars 5

'A delightful private hotel tucked away in Hampton Wick, just a few minutes walk from the railway station. We were pleasantly surprised to find a really welcoming, clean and tastefully furnished hotel. We certainly hope to return in the future to explore the area more fully. A couple of people we spoke to at breakfast stay there regularly, which speaks for itself.'

Review By - Mrs. Catherine Granger-elton
Date - 3rd August, 2013

Verified Customer

Recent Stay
4 stars 4

'Nice location and friendly service. Look forward to the next time! Thank you'

Review By - Mr. Wynn Gmitroski
Travelling as - Business Traveller
Date - 29th July, 2013

Verified Customer

Thanks
4 stars 4

'Many thanks for the care and attention on the occasion of our visit.'

Review By - Mr. David Hooper
Travelling as - Mature Couple
Date - 23rd July, 2013

Verified Customer

One night
5 stars 5

'Excellent accommodation and friendly staff.'

Review By - Mrs. Debra Ord
Travelling as - Group of Adults
Date - 16th July, 2013

Verified Customer

Greetings from Bratislava
5 stars 5

'Dear all, Everything was OK at the hotel, starting with the personnel,the room and the services. I'm looking forward to come asap to you. Thank you for your hospitality. Cheers, Dragos'

Review By - Mr. Dragos - Iuliu Alexandrescu
Travelling as - Business Traveller
Date - 8th July, 2013

Verified Customer

Accommodation Response

'Dear Mr Drago, we are glad you enjoyed your stay with us and hope you manage to get over from Bratislava again sometime in the future. Best regards The Manager'

PERFECT!
5 stars 5

'Me and my partner recently stayed in the honeymoon suite (Richard The Lionheart) and it was literally perfect, the room was very cosy, clean and tidy and the en suite had an amazing Jacuzzi bath The staff were very welcoming and polite. The area in general was lovely with plenty of nice bars, pubs and restaurants near by, as well as a lovely walk alongside the river. Our stay was unforgettable and I would recommend it to anyone who wants a nice romantic weekend.'

Review By - Mr. Ryan Baker
Travelling as - Young Couple
Date - 18th June, 2013

Verified Customer

Accommodation Response

'Hi Ryan, Many thanks for your review, we are delighted you had a romantic weekend. Kind regards The Manager'

Would stay again
4 stars 4

'Great location for Kingston, characterful and homely. Friendly staff. My room (Jane Seymour suite) felt tired and in need of decoration and the shower (or rather the 1970s hose from the bath taps) didn't really work. My colleague showed me his room though which was much nicer in every respect. I will stay again and hope for a renovated room.'

Review By - Mr. Sam Comley
Travelling as - Business Traveller
Date - 14th June, 2013

Verified Customer

Like home
3 stars 3

'Very nice atmosphere and the girl at breakfast was very welcoming and friendly.Fresh fruit was avalilable inkl coffee and tea in the room. I walked through the park every morning. Quiet and I slept well.It was a great experience to have stayed there.'

Review By - Mrs. Anne Andersson
Date - 26th April, 2013

Verified Customer

Accommodation Response

'Very pleased you had a pleasant time. Thank you for leaving a review.'

2 nights stay and experience
3 stars 3

'Friendly and good employees.'

Review By - Mr. Gaute Solberg
Travelling as - Business Traveller
Date - 13th April, 2013

Verified Customer

Accommodation Response

'Many thanks for your review and hope to see you again.'

Great stay
5 stars 5

'It’s never easy picking the correct hotel to stay at but we did when we chose Chase Lodge. It is ideally situated for shopping, sight-seeing or walks along the river/nearby parks and is in a quiet street. We could not have asked for more, as nothing was too much trouble and the staff were friendly and welcoming and put themselves out to make our stay enjoyable. After a day’s shopping/sight-seeing, it was lovely to relax in front of the fire in the lounge. It was like being home from home. Thanks for a lovely stay and we would certainly stay at your friendly hotel again.'

Review By - Ms. Dorne Le Gallou
Travelling as - Group of Adults
Date - 12th April, 2013

Verified Customer

Accommodation Response

'We are so pleased you enjoyed your stay, it is always so nice to hear that our guests were completely satisfied with their stay. We hope to see you again.'

Lovely little hotel convenient for central London
4 stars 4

'I stayed when working near Waterloo. I wanted somewhere not in the city centre, that had some fresh air nearby and some character. It ticked all the boxes admirably. A very pleasant room, a decent bathroom, a quiet location, everything worked really well. I'll use it again'

Review By - Ms. Alison Staniforth
Travelling as - Business Traveller
Date - 11th April, 2013

Verified Customer

Accommodation Response

'Dear Ms Staniforth, thank you for your kind review and we look forward to welcoming you again. Best regards The Manager'

Homely and Friendly
5 stars 5

'A very friendly and warm welcome from all staff at Chase Hotel. Stayed two nights. Rooms warm,cheerfully decorated and very clean, beds comfortable, continental breakfast more than adequate. Afternoon tea with cupcake on arrival very welcome. Felt very much at home. Receptionist most efficient in sorting out parking requirements. Close to shops, a good variety of restaurants and a good base for visiting Richmond, Hampton Court etc. Would not hesitate to stay at Chase Lodge Hotel again.'

Review By - Mrs. Rita Barker
Travelling as - Mature Couple
Date - 10th April, 2013

Verified Customer

Accommodation Response

'Dear Mrs Barker, thank you for your review. It is our aim for everyone to enjoy their stay with us, we feel as a small family run hotel we are able to give our guests a better experience than the large "chain" hotels. Best regards The Manager'

kingston break
4 stars 4

'the hotel is in a great position for visits to kingston. it is also far enough away to be quiet and restful. our room was very clean and warm and the continental breakfast was ideal. great value.'

Review By - Mr. John Hughes
Travelling as - Mature Couple
Date - 8th April, 2013

Verified Customer

Accommodation Response

'Dear Mr Hughes Thank you very much for your review, we are so glad you enjoyed your stay with us and look forward to seeing you again in the future.'

Return Visit
5 stars 5

'I experienced another comfortable visit to the hotel.It was interesting as I had an upgrade and was able to compare my visit to previous ones when I had stayed in the MaryT room. I use the hotel when I am in the area for business, however for leisure I often use Alastair Sawday accommodation as I prefer to stay somewhere a little different. The Chase Lodge lends itself to one of their recommendations :-). I enjoyed the breakfast with its sufficient variety, another satisfying stay.'

Review By - Ms. Jean Cubbin
Travelling as - Single Female
Date - 4th April, 2013

Verified Customer

Accommodation Response

'Dear Jean, Thank you very much for your review, we are so glad you enjoyed your stay again with us. If you have the time we would be extremely grateful if you could do a review on Trip Advisor as we get so many bookings on the back of these reviews. As you know, we are a small hotel surrounded by huge chain hotels with a large advertising budget so we really do rely on our Trip Advisor reviews. Many thanks in anticipation, but we do understand if you don't have time! Best regards Denise, Sandy and the rest of the staff'

stay
4 stars 4

'Very pleasant - the staff were excellent - the accomodation good snd the Italian restaaurant they recommended was really good.'

Review By - Mrs. Erica Gregory
Travelling as - Mature Couple
Date - 23rd January, 2013

Verified Customer

Accommodation Response

'Thanks so much for your response. We are very pleased you enjoyed your stay and hope to see you again.'

wonderful
5 stars 5

'Chase lodge is just wonderful, fantastic and amazing. in terms of hospitality chase lodge is the best. The staff are just wonderful, the room I stayed was great. I felt like I was at home and not in a hotel. chase lodge made me wanna stay more. I love every thing about chase lodge. I would love to come back again.'

Review By - Ms. Joy Sabo
Travelling as - Single Female
Date - 20th January, 2013

Verified Customer

Accommodation Response

'Dear Joy We are so pleased your stay here, you are welcome at any time. It was a pleasure to have you. If you have a spare moment we would be very grateful if you could leave the same review on Trip Advisor. As we are a small hotel we are dependant on people finding us either by word or mouth or reviews on Trip Advisor. The link to our page on Trip Advisor is: http://www.tripadvisor.co.uk/Hotel_Review-g504175-d291043-Reviews-Chase_Lodge_Hotel-Kingston_upon_Thames_Surrey_England.html Many thanks and hope to see you again.'

short stay
5 stars 5

'Very nice room, great upgrade too, receptionist was lovely and breakfast great, superb tea, will be back again.'

Review By - Mr. Stephen Whitmore
Travelling as - Single Male
Date - 2nd January, 2013

Verified Customer

Accommodation Response

'Dear Stephen, Happy New Year from us all at Chase Lodge. We are delighted you enjoyed your stay with us and we look forward to seeing you again! Best regards Denise'

Perfect location and charming hotel
5 stars 5

'Location of this hotel is perfect for exploring Kingston Upon Thames. Just a few minutes walking from the city centre, Chase Lodge Hotel offers a quiet location in Hampton Wick. Hotel is nice with a cottage feel to it. Excellent service from staff and a very good power shower!'

Review By - Ms. Silje Brandvoll
Travelling as - Group of Adults
Date - 10th December, 2012

Verified Customer

Accommodation Response

'Thank you so much for you kind review and we are delighted you enjoyed your stay with us and look forward to maybe seeing you another time. As we are a small hotel surrounded by very large tower block hotels we are dependant on our trip advisor reviews so if you can spare the time we would be very grateful if you could post your review on trip advisor. This link http://www.tripadvisor.co.uk/Hotel_Review-g504175-d291043-Reviews-Chase_Lodge_Hotel-Kingston_upon_Thames_Surrey_England.html should take you to our page on Trip Advisor. We quite understand if you do not have time but thank you anyway.'

Back Again
5 stars 5

'Happy to have been back for 6th visit and so pleased that it is just as good as ever. Such wonderful value and pleasant, caring service. Back next week too!'

Review By - Mr. Colin Edgley
Travelling as - Group of Adults
Date - 25th November, 2012

Verified Customer

Excellent stay
5 stars 5

'This hotel is a fabulous place to stay and beats any chain hotel. Warm and friendly welcome, fabulous hot choc and cup cakes and a lovely comfy and clean room. Would recommend to anyone. Thank you.'

Review By - Ms. Melanie Burns
Date - 19th November, 2012

Verified Customer

Accommodation Response

'Dear Ms Burns Thank you so much for your lovely review. We do work hard to keep our guests happy so it is nice to see a satisfied client. We are surrounded by huge tower block chain hotels and we rely on our reviews on trip advise for people to find us. At the moment we are no. 5 out of 176 hotels rated in Surrey. Would you be kind enough to do a review of us on trip advisor, as these reviews are so important to us. The link to this is http://www.tripadvisor.co.uk/Hotel_Review-g504175-d291043-Reviews-Chase_Lodge_Hotel-Kingston_upon_Thames_Surrey_England.html. We would be extremely grateful. We would be delighted to see you again at the hotel. Best regards The Manager'

Very enjoyable stay
4 stars 4

'Would highly recommend this hotel, we had a lovely room with a 4 poster bed and lovely jacuzzi bath. The staff were very helpful and friendly and we would definitely return again.'

Review By - Mrs. Terri Harrison
Travelling as - Mature Couple
Date - 29th October, 2012

Verified Customer

Accommodation Response

'Thank you so much for the kind review. Our staff always do our best, so to have that recognized is particularly appreciated. Mr. and Mrs. Harrison were wonderful guests and they are always welcome here.'

Overnight stop
5 stars 5

'We stayed at the Chase Lodge, as we were going to visit Hampton Court Palace, and it was the perfect hotel. Close to the palace, within 5 minutes by car. We had read positive reviews, and it lived up to expectations. Very pleasant room, helpful staff, and good breakfast. Parking was free in the nearby carpark. Good to stay in a place with a more personal than corporate approach. We also found there were many restaurants in the locality to choose from for dinner. Would recommend wholeheartedly.'

Review By - Mr. Andrew Pugh
Travelling as - Mature Couple
Date - 4th October, 2012

Verified Customer

Accommodation Response

'We are thrilled to bits with this review and it sums us up to a tee. What more can we say, except thank you Mr. Pugh for summing us up to a tee. It really is appreciated. The reviews that Mr. Pugh refer to come are from Tripadvisor, the world's biggest travel website, where Chase Lodge has been voted The Best Hotel in the Region for three years running.'

Review
4 stars 4

'My stay at Chase Lodge Hotel was very enjoyable. My room was very nice with everything one would hope for. Also the staff were very friendly, accommodating and helpful. When I am next in the area, I will stay at Chase Lodge'

Review By - Mr. Vince Sainsbury
Travelling as - Business Traveller
Date - 26th September, 2012

Verified Customer

Accommodation Response

'We are very to Mr. Sainsbury for leaving such kind words on our website. It is much appreciated and you are always welcome here.'

Sssshhhh.
5 stars 5

'Sush! Keep it to yourself but I found a hotel that treats it.s guests like it is pleased they are there, not like an inconvenience.A hotel where taking time to explore the room results in discoveries that delight.Where both crunchy and smooth peanut butter are available at breakfast (a joy indeed). All in all, a hotel that promises much but delivers more. Remember, don't tell a soul.'

Review By - Mr. Terry Bogg
Date - 24th September, 2012

Verified Customer

Accommodation Response

'Thank you so much for leaving such a lovely review. It is truly appreciated. Mr. and Mrs. Bogg were terrific guests and it made looking after them a pleasure. At Chase Lodge we don't do 'customer service', we're just nice, decent people who always do our best.'

`delightful`
5 stars 5

'our stay at the chase lodge was nothing other than delightful. comfortable and personable. special thank you to Robert who couldnt have been more helpful. we will return.'

Review By - Mrs. Teresa Thomas
Travelling as - Mature Couple
Date - 17th September, 2012

Verified Customer

Accommodation Response

'Thank you so much for leaving such kind words on our website. It really is appreciated. Mrs. Thomas was a wonderful guest and she is always welcome here.'

delightful weekend
5 stars 5

'Thanks for a lovely short stay. Everyone was so helpful and the room was absolutely ideal.'

Review By - Dr. Alison Thomson
Travelling as - Group of Adults
Date - 11th September, 2012

Verified Customer

Accommodation Response

'Thank you Dr. Thomson for posting such a kind review. Our staff who are genuinely decent, helpful people, not just employees 'doing' customer service, so its lovely to have that appreciated. We do genuinely care. The last time we held a wedding reception here, it wasn't just the brides mother who was crying at the speeches, it was our staff!'

Holiday Treat
5 stars 5

'Really enjoyed our recentstay when we used Chase Lodge as base for visits to Hampton Court and Kew Gardens. Loved the individuality and location, and staff recommendations for dining were spot on - two excellent eateries on the doorstep was a real bonus. Will definitely return as there is still lots we would like to see and do in the area. Ron and Alicja Gibb'

Review By - Mr. Ronald Gibb
Travelling as - Mature Couple
Date - 2nd September, 2012

Verified Customer

Accommodation Response

'Thank you for leaving such a kind review. For others reading this, there's a paddlesteamer just a few minutes walk from the hotel door and it takes you to Hampton Court Palace for just £6.50 return (see turks.co.uk). We also like catching a boat down to Richmond, via Teddington Lock. And with 10% off for Chase Lodge residents at the nearby gastrobpub, it doesn't much to have a lovely day out. Kew Gardens are wonderful at any time of the year and Bushy Park, with its 300 deer, doesn't cost a penny and is less than a minute from our door. Huge respect to Ron and Alicja Gibb for leaving such a nice review and they are always welcome here.'

Weekend Break
4 stars 4

'I really like this quirky little hotel and have stayed there 4 times now on trips to London in the last year. The location is handy for Kingston and Hampton Wick and the rooms are clean and comfortable.'

Review By - Mr. John Schreiner
Travelling as - Young Couple
Date - 13th August, 2012

Verified Customer

Accommodation Response

'We really like Mr. Schreiner who is, genuinely, one of our favourite guests. We truly appreciate that he chooses to stay in a plucky little independent hotel, rather than one of the tower-block chains. And we always do our level best to make him feel welcome. Huge thanks for leaving such kind words on our website. It is much appreciated.'

Paul & Judy, Leicestershire
4 stars 4

'Great Location, Great Host. Rooms were of good quality and everything was catered for, nothing was too much trouuble. Would certainly stay again.'

Review By - Mr. Paul Russell
Travelling as - Mature Couple
Date - 1st August, 2012

Verified Customer

Accommodation Response

'Thank you so much for this kind review. It is much appreciated. It's true that nothing is too much trouble. more out of common decency than 'customer service', but with guests as nice as the Russell's, it makes the whole thing an easy and pleasurable experience. To Paul and Judy, it was lovely to meet you and you are always welcome here.'

6th July stay 2012
5 stars 5

'Hotel was a real treat staff were very warm and helpful, especially Sandy who couldnt do enough to help, rooms a real treat beds very comfortable and clean, breakfast was lovely, unfortunately for the 2 staff members working,everyone seemed to appear at same time and they were very rushed. Cupcakes were an added bonus, will stay again Thanks a lot'

Review By - Miss. Jacqueline Leach
Travelling as - Group of Adults
Date - 16th July, 2012

Verified Customer

Accommodation Response

'Huge thanks, especially from Sandy! It is a rare thing for all our guests to arrive at once but our staff always do their best (and thanks for saying the breakfast was lovely). What people like about Chase Lodge is that you see that we're decent people who always do our level best. When our maids rush past, carrying the fresh linen, their face are often flushed but that's what we want in a hotel, waiters polishing glasses, mirrors being polished. It's why the AA gave us such a glowing review (you can read it on our newsletter page). At Chase Lodge, we aspire to what hotels used to be, not what they are now (those soulless tower-blocks that are so ubiquitous nowadays). Thank you Miss Leach for such a terrific review and we all hope to see you again.'

Chase Lodge
5 stars 5

'Our stay was very nice, the staff were very helpful. The rooms were very clean & bright with everything you would require for a short stay & we would come again.'

Review By - Mrs. Patricia Gist
Travelling as - Group of Adults
Date - 16th July, 2012

Verified Customer

Accommodation Response

'This is exactly the type of review we aspire to - so thank you for posting it. We all work extremely hard at Chase Lodge, so it's lovely to have that appreciated and it makes it all worthwhile. I have passed it round to all our staff and every one was proud. I did this as a reminder that ours is not just a job, it's a mission. It requires the unusual combination of a relaxed informality to make our guests feel welcome and precise atttention to detail in everything we do. We are very grateful for this review and it is much appreciated. Thank you Mrs. Gist and you are always welcome here.'

Excellent Stay
4 stars 4

'A very comfortable night, really good overall experience. Especially liked the seperate little changing area in our room, the 4 poster, and the lovely powerful shower. Only slight improvement could be cooked breakfast please! Really helps a hangover! Sorry I wished to put 4/5 as score- but cannot see a 'reset ranking' icon.'

Review By - Dr. Eleanor Barrett
Travelling as - Young Couple
Date - 16th July, 2012

Verified Customer

Accommodation Response

'Thank you for the lovely review, it is much appreciated. We were particularly pleased that the guest liked the shower as we've just installed a whole new £10,000 water and heating system and are proud as punch with the results - and who doesn't love a four-poster bed? We did do a cooked breakfast for 23 years but so few people ask for it nowadays that our chef was left to loiter (and we eventually had to let him go) while everyone chose the healthier option, which I suppose is a good thing. Dr. Barrett was a wonderful guest and is always welcome here.'

Just right
5 stars 5

'We stayed at the Chase Lodge for one night, in transit during a long trip. The management made it very easy to check in as our plane arrived quite late, and was very accommodating the next day, holding on to our luggage while we had a walk around the lovely town before our next flight. The rooms were charming, clean and comfortable. The breakfast was delicious - a hot cooked meal! The staff was friendly and very helpful. We could not have asked for a better place to rest and recharge during the break in our long trip. The value and environment were so much better than just staying at a hotel near Heathrow for the night and we look forward to coming back and staying for a longer time.'

Review By - Mr. Paul Saunders
Travelling as - Group of Adults
Date - 10th July, 2012

Verified Customer

Accommodation Response

'We are very grateful to Mr. Saunders for leaving us such a nice review. I visited Heathrow recently and some of those hotels that surround the airport are pretty grim. I often wonder why people stay in them, when our lovely little hotel is just a £2.60 bus ride away (or as low as £1.35 if you use an Oyster Card). Even if yours is a flying visit, there's always time to relax at Chase Lodge. We have beds you can sink into, crisp linen sheets and fresh ground coffee to wake you back up. We are truly grateful to Mr. Saunders for taking the time to leave such kind words. It is much appreciated.'

Great Hotel
3 stars 3

'Had a great weekend -we went to Wimbledon and this hotel is an ideal place to stay with good train links to almost anywhere. The room (Anne Boleyn Suite) was lovely with everything you needed, even an extra hair dryer so if your other half is in the bathroom at least you can use this in the bedroom. The staff are very friendly and the Lady who owns it is lovely can't do enough for you. We have stayed here several times before.'

Review By - Mrs. Shirley Baxter
Travelling as - Mature Couple
Date - 10th July, 2012

Verified Customer

Accommodation Response

'Thank you so much for this lovely review, it really is appreciated. As Mrs. Baxter said, Hampton Wick train station is just a minute away and you can be in central London within half an hour, which is odd given how tranquil our village is. But some would say, why go to London when we're a minutes walk from Bushy Park with its 300 deer or lovely walks by the river? At Chase Lodge, we do our best to cater for everyone and are very grateful for such positive feedback.'

Excellent Hotel
5 stars 5

'we stopped overnight,whilst visiting the Hampton Court Flower show.Hotel and service were excellent,very helpful and friendly staff and we will definitely stay here again when visiting the area.'

Review By - Mr. Roger Downing
Travelling as - Mature Couple
Date - 6th July, 2012

Verified Customer

Accommodation Response

'Thank you Mr. Downing. As Hampton Court Palace holds the largest flower show in the world, and Chase Lodge Hotel has the best reviews in the region, we often sell out months in advance. If anyone reading this is thinking of attending next years show, I would recommend booking early. This is no sales pitch, it's just that with only 12 rooms, we simply cannot cater for the number of enquiries we get. It's the same with Wimbledon, the Olympics and so on. It's always worth calling us, even at short notice (as people do cancel) but if you really do want to stay, please remember just how small we are. We like to think, it's what makes us special.'

great place!
4 stars 4

'We had a great stay at Chase Lodge this week. It is a great place, very friendly and helpful staff, lovely room, great facilities. We'll be back, many thanks x'

Review By - Mrs. Lynn Grimes
Travelling as - Mature Couple
Date - 5th July, 2012

Verified Customer

Accommodation Response

'We are very proud of this review. A clean bill of health from a very credible and intelligent women. What more could we ask for. Thank you so much, Mrs. Grimes and you are always welcome here.'

One night Stay.
5 stars 5

'Enjoyed our one night stay very much We will certainly return. Could not fault anything and everyone so friendly especially Denise. Thank you.'

Review By - Mrs. Beatrice Collier
Travelling as - Mature Couple
Date - 3rd July, 2012

Verified Customer

Accommodation Response

'Thank you Mrs. Collier. We always do our best to be friendly. Some people call it 'customer service' but we find that a little cold. We call it being normal, decent people who are genuinely keen to help. I often think that being kind has gone out of fashion, what with today's celebrity culture, but here at Chase Lodge we always do our best to make our customers happy - and it is lovely to have this appreciated. It literally made our day.'

A real find!
5 stars 5

'Excellent facilities, very clean and tidy a real find and will certainly stay again. They even sorted out my car parking for me!'

Review By - Mr. Keith Irwin
Travelling as - Business Traveller
Date - 3rd July, 2012

Verified Customer

Accommodation Response

'Thank you Mr. Irwin. People often refer to this hotel as 'a hidden gem' or 'a real find' and while we are tucked away in a tranquil village, with its nearby deer and the like, we don't wish to be TOO hidden. When we do receive a nice review such as this we want to let people know. With four-great big tower block, chain hotels in the nearby towns, it's easy for plucky little independent place like ourselves to be overlooked. So huge thanks to Mr. Irwin for reminding the world we exist - and are doing our best to make our guests happy.'

Richard The Lion Heart
4 stars 4

''Young Couple' at heart, I haven't matured yet! My wife and I stayed one night whiklst attending a Hampton Crt concert, an ideal location, friendly staff, great advise re the nearby Gastro pub. Lion Heart lovely, wife really liked the decor. Ideal location for Hampton Crt and Kingston, will definitely stay again for future concerts.'

Review By - Mr. David Ainscough
Travelling as - Young Couple
Date - 26th June, 2012

Verified Customer

Lovely stay, thank you
5 stars 5

'So pleased we booked with you. The staff were ever so helpful and very friendly. Comfortable and quiet room, great location too. Thanks again'

Review By - Mrs. Laura Bayley
Travelling as - Young Couple
Date - 25th June, 2012

Verified Customer

Late check in great service
5 stars 5

'What a lovely place to stay! Very homely and friendly. As I was checking in after reception closed the staff made every effort to contact me to make sure I could access the building, left my key and clear instructions out for me and made my late arrival as stress free as possible. Room was cosy, shower was great and breakfast very tasty. Would recommend it to anyone - great location too. Just a shame I was there on business not pleasure.'

Review By - Mrs. Samantha Hepworth-bourne
Travelling as - Single Female
Date - 21st June, 2012

Verified Customer

well deserved awards
4 stars 4

'A very nice hotel. Extremely comfortable with friendly attentive staff. We were made to feel most welcome'

Review By - Mr. Ronald Kilner
Travelling as - Mature Couple
Date - 14th June, 2012

Verified Customer

Stay
4 stars 4

'Very friendly and comfortable. Great shower.'

Review By - Mr. Ivan Green
Date - 13th June, 2012

Verified Customer

A little bit of luxury
5 stars 5

'Our room was very comfortable with Four-poster bed and jacuzzi bath. Clever use of mirrors made the room seem much larger. Due to our late arrival we were sent the door code via email and an envelope with all the info we needed was left at the reception desk. We enjoyed a lovely continental breakfast in the very bright and airy dining room. We had a wonderful meal at The Foresters just a few steps away, as recommended by the hotel. The parking outside the hotel is for permit holders only but we managed to park about 100yards away at a meter which was free on Saturday evenings and Sunday. We later found out permits can be obtained at the hotel for a small charge. We did not see the owners while we were there but the staff were very friendly and helpful. My only complaint is that we only had one night there but would definitely like to return for a longer stay and will recommend to any friends visiting London.'

Review By - Mrs. Julia Williams
Travelling as - Mature Couple
Date - 28th May, 2012

Verified Customer

Accommodation Response

'This review was shown to all of our staff, as a prime example of what we aspire to - a natural, effortless hotel experience. Crisp linen sheets, four poster bed, jacuzzi, easy parking and a wonderful meal. And low-key staff who work hard but are never to busy to smile (because they all want to work here, a far cry from the tower-block, chain-hotels that are so ubiquitous nowadays). We are very proud of this review, it makes us smile and we are very grateful to Mrs. WIlliams for taking the time to leave it.'

Good as ever
5 stars 5

'Friend and I stayed for 4th time and found it just as good as before. Rooms fine, breakfast excellent, service with a smile - will be back Colin'

Review By - Mr. Colin Edgley
Date - 28th May, 2012

Verified Customer

Accommodation Response

'Huge thanks to Mr. Edgley for posting such kind words. Many people comment that this hotel is very much a 'home from home' and as guests become regulars, they also become friends. With Mr. Edgley this is very much the case. One couple got married here twenty years ago and having been coming every year since, to celebrate their anniversary. This is not just a Travelodge, we are genuine human beings who do all we can to make our guests feel welcome. We are here to chat if you'd like to but polite and discreet if you don't. Thanks again to Mr. Edgley and we look forward to see you again. There's a cup cake here with your name on it.'

Stay 25 May 2012
4 stars 4

'Comfortable room, helpful and welcoming owners, excellent breakfast.'

Review By - Mr. Michael Hill
Travelling as - Mature Couple
Date - 28th May, 2012

Verified Customer

Accommodation Response

'Thank you so much for the lovely review. 'Comfortable, helpful and welcoming" are three words that we definately aspire to, so it's nice to know that all our hard work is appreciated. With guests this amiable, it makes looking after them very easy.'

Friendly and charming
5 stars 5

'We received an exceptionally warm and friendly welcome from our host, who not only showed us up to our room but filled us in on things to do in and around Hampton Wick and helped us find the church we were visiting for a wedding. The room was fabulous with a beautiful canopied ceiling and bundles of charm. Everything we needed was provided, including luxury shampoo and bodywash;tea, coffee, hot chocolate and biscuits; super-fluffy towels and even a jacuzzi bath. I loved the way the hotel felt small and personal and the way owners clearly take a great deal of pride in giving their guests a pleasurable stay. The breakfast staff were warm and friendly, and made us a delicious (if a little small!) cooked breakfast, but there was also a good selection of continental choices, so we didn't leave hungry. Our only issue was that the bathroom light didn't work, but that was a minor point considering what a lovely stay we had. Well worth the money and easily the best hotel my boyfriend and I have stayed in.'

Review By - Miss. Emmy Watts
Travelling as - Young Couple
Date - 21st May, 2012

Verified Customer

Accommodation Response

'Thank you so much for posting such a lovely review. "Easily the best hotel my boyfriend and I have stayed in" is one of the nicest compliments that we have ever received. As with any hotel, light bulbs do occassionally blow but our staff are on call 24 hours a day, so if this guest had mentioned it at the time, we'd have happily rushed up to change it. Continental breakfast is included in the price but on this particular day, we offered guests a free cooked breakfast as added-value, and there was no limit to how many of them you could eat. We are particularly pleased that they mentioned our friendly, personal service as that is what we're proud of. You just don't get that in the tower-block, chain-hotels that are so ubiquitous nowadays. Kind thoughts to Miss Watts and her boyfriend and you are welcome back here anytime. There is a cup cake here with your name on it.'


5 stars 5

'This is a lovely hotel with friendly welcoming staff who go above and beyond to make you feel welcome. I stayed here for one night before having an interview in nearby Kingston (14/5/2012). When i booked the room I mentioned I was going to have an interview. Not only did the owner wish me luck in my confirmation email I was also really warmed to find a good luck card and box of chocolates in my bedroom. This was a lovely touch! As it was just me I booked the smallest room which was bigger than I expected with a double bed, and quirky cosy decor. Breakfast in the morning was great with lots of variety and again a very friendly member of staff. I really enjoyed my brief stay and wish I could have stayed longer. I would definately recommend this hotel to anyone who is looking to stay in the area.'

Review By - Ms. Louise Crow
Travelling as - Single Female
Date - 20th May, 2012

Verified Customer

Accommodation Response

'Thank you Ms. Crow. This review clearlly demonstrates the personal touch that a small hotel can offer. Though a tiny hotel like ourselves cannot compete with the huge marketing budgets of the chains like Travelodge and Holiday Inn, what we can do is give genuine heartfelt care and offer a truly personal service. We always go above the call of duty to make our guests feel welcome and it's heartening to all of us to have that recognized.'

Great hotel with excellent service.
5 stars 5

'Lovely traditional intimate hotel in a great location attended to by wonderful staff who could not be more helpful. No hesitation in recommending it.'

Review By - Mr. Peter Scott
Date - 17th May, 2012

Verified Customer

Great stay
5 stars 5

'My girlfriend and I stayed here for one night, it was a lovely place, with everything that we could want for a great stay. The staff when we got there we friendly and nice enough to take our stuff to our room as we were in a rush to leave. Have already reccommended it to friends.'

Review By - Mr. Hamish Laybourne
Travelling as - Young Couple
Date - 14th May, 2012

Verified Customer

Accommodation Response

'Thank you for the lovely review. When guests are this nice, it makes looking after them very easy. We all work very hard here, so receive such praise makes it all seem worthwhile. Huge thanks and much respect.'

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