Brookside Hotel  -  3 Star Hotel

Brook Lane, Chester, Cheshire, CH2 2AN
Telephone: 01244 381943

Telephone: 01244 381943

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Brookside Hotel Brook Lane Chester Cheshire 01244 381943 58 4.5
Chester stopover
5 stars 5

'A great experience all around. Very welcoming, good secure cycle storage, great room, very nice Bar/Library area. 20 Min stroll in to the centre of Chester. Will stay again when in the area.'

Review By - Mr. Andrew Chalke
Travelling as - Family with Young Children
Date - 17th June, 2014

Verified Customer

Good Stay
4 stars 4

'Friendly staff, good service, clean rooms - what more do you need of a hotel?'

Review By - Mr. R Davies
Travelling as - Business Traveller
Date - 5th June, 2014

Verified Customer

Excellent
5 stars 5

'A very clean hotel. Made to feel welcome.'

Review By - Mrs. Gillian Wood
Travelling as - Mature Couple
Date - 5th May, 2014

Verified Customer

Wonderful hotel and fabulous city
5 stars 5

'we stayed here for 2 nights on Easter weekend. Lovely accommodation, clean rooms and a superb breakfast. Would like to thank the lovely staff and reception. Would not hesitate staying here again.'

Review By - Mr. Howard Betteridge
Date - 20th April, 2014

Verified Customer

Short stay in Chester
4 stars 4

'Good location. Clean and comfortable hotel. Staff very friendly and helpful. Would stay again.'

Review By - Mrs. Margaret Saunders
Travelling as - Group of Adults
Date - 12th April, 2014

Verified Customer

Our stay
3 stars 3

'We really enjoyed our stay all staff were pleasant and helpful it's a nice hotel and great location we will use it again'

Review By - Mr. Geoff Ruddick
Date - 6th April, 2014

Verified Customer

Lovely Stay
5 stars 5

'This hotel was wonderful. I stayed one night visiting the area. The staff were incredibly helpful and attentive, I was supplied with my breakfast quickly, my room was clean and comfy although possibly the edges of the carpet needed doing. When I asked at the desk for help with travel they rang the bus company for me to find times and prices. I had absolutely no complaints. Everyone seemed cheerful and delighted with the service they received. I would certainly recommend this to a friend. My only regret is that I did not get to try out the comfy looking lounge downstairs!'

Review By - Miss. Helen Nichols
Date - 4th April, 2014

Verified Customer

A very enjoyable stay
4 stars 4

'We recently spent four nights at the hotel and were very impressed. The rooms were smallish but well appointed and the breakfasts were second to none. Add to that a very friendly and helpful staff and you will see why we shall be revisiting!'

Review By - Ms. Ann Lunn
Travelling as - Group of Adults
Date - 31st March, 2014

Verified Customer

what a hidden little gem
5 stars 5

'we stayed here for 2 nights, it was fantastic.The moment we checked in we were made to feel welcome. Anna was very helpful, and polite, breakfast was amazing all the staff very attentive. will def stay again.'

Review By - Mrs. Helen Cross
Date - 23rd February, 2014

Verified Customer

As good as ever
4 stars 4

'Just had another good weekend in Chester (despite the weather!) and it was made all the better by staying at the Brookside. Easy access from the motorway system, 10 - 15 minute walk into Chester centre, cosy and comfortable room, great breakfasts, friendly, helpful, professional staff. We wouldn't stay anywhere else when visiting Chester. Thank you, Brookside.'

Review By - Mrs. Wendy Larkin
Date - 17th February, 2014

Verified Customer

Amazing Brookie
5 stars 5

'I ve never had such a warm and friendly reception at an hotel as the staff at the Brookside Hotel, they treat you like their family! truly amazing and everything was just fab, the food, hospitality, rooms all great. Thank you so much for making our stay at Chester just perfect. Defo coming back!'

Review By - Mrs. Linda Lakin
Travelling as - Mature Couple
Date - 3rd February, 2014

Verified Customer

Brookside Hotel
5 stars 5

'Lovely comfortable hotel with staff who were welcoming, warm and extremely helpful. Ideally located for city centre and beyond. Room was well presented and of high standard, although Room No.1 might be a little 'cosy' for two people!'

Review By - Mrs. J North
Travelling as - Single Female
Date - 3rd February, 2014

Verified Customer

Another great stay
5 stars 5

'This is the third time we've stayed at the Brookside - and the quickest, as we were over from East Anglia for a funeral and were in the area for less than 24 hours! As usual, the staff were friendly and helpful, and the room was comfortable and well-equipped. I only wish we'd been able to stay for dinner again!'

Review By - Mr. Ian Harris
Date - 19th November, 2013

Verified Customer

great stay
5 stars 5

'lovely hotel ,stayed over for a shopping trip,is within easy walking distance of city centre about 5-10 mins.lovely comfy bed and cot provided for grandson,our room was classed as a small double but was quite spacious all the staff were lovely and really helpful and the breakfast was scrummy would definatley stay again very reasonably priced too.'

Review By - Mrs. Angela Fishwick
Travelling as - Family with Young Children
Date - 1st November, 2013

Verified Customer

Lovely Hotel & Staff
5 stars 5

'The Brookside Hotel is a lovely hotel, run by great staff. Richard, Madelaine and Lois made our stay very special and memorable. The customer service is excellent and we were made to feel valued as customers. We ate at the hotel for 2 nights of our 3 night stay and I would highly recommend their restaurant. Sal is a great chef and all the food is of good quality. The hotel has so much character and charm, and is decorated and in keeping with the building, which is great to see. Good quality bedding and towels were provided and the bathrooms are modern, bright and of a good size. Overall, a great place to stay when visiting Chester and it is only a 10 minute walk into the town centre.'

Review By - Mr. Neil Pooley
Date - 25th September, 2013

Verified Customer

Brilliant as always
5 stars 5

'I am a regular customer at this hotel, and I am happy to say that the service here is always excellent, exceeds all expectations, and like one of the other customers here at the hotel said, they only employ nice people.'

Review By - Miss. Odette Giordmaina
Travelling as - Single Female
Date - 14th September, 2013

Verified Customer

friendly
4 stars 4

'friendly, lovely breakfast, comfortable bed'

Review By - Mrs. Susan Hatch
Travelling as - Single Female
Date - 6th September, 2013

Verified Customer

brookside hotel
4 stars 4

'first time staying at the brookside but can say for sure,that we will be returning.the hotel was very clean,and the staff v polite and could not do enough for you.'

Review By - Mr. Brian Yates
Date - 31st August, 2013

Verified Customer

Review
5 stars 5

'Very nice, excellent service'

Review By - Mr. Christine Benischke
Travelling as - Single Female
Date - 27th August, 2013

Verified Customer

Brookside Hotel, short break
4 stars 4

'Very nice hotel with nice people. Would recommend'

Review By - Mrs. Lin Barker
Date - 5th August, 2013

Verified Customer

'Brookside Hotel'
4 stars 4

'We had a pleasant two day stay at Brookside Hotel. The beds were very comfortable The staff were friendly and helpful. We enjoyed our breakfast both mornings and the roast lamb dinner. If we ever return to Chester I would not hesitate to stay at the Brookside Hotel.'

Review By - Mr. Brian Woodward
Date - 2nd August, 2013

Verified Customer

Chester Weekend
5 stars 5

'We had a lovely stay at your Hotel. The room exceeded our expectations and the breakfast's were lovely. I especially liked the small seating areas around the bar. Thank you'

Review By - Mrs. Angela Ward
Travelling as - Mature Couple
Date - 29th July, 2013

Verified Customer

weekend stay
4 stars 4

'Will definately stay again. Friendly staff, Quiet. Close to town. Clean. Something diffrent to faceless budget and chain hotels.'

Review By - Mr. Carl Leah
Travelling as - Young Couple
Date - 22nd July, 2013

Verified Customer

Lovely stay!
4 stars 4

'I stayed here the night before my wedding and was very appreciative of the lovely staff who were very friendly and helpful.'

Review By - Miss. Claire Kelly
Travelling as - Group of Adults
Date - 21st July, 2013

Verified Customer

Most enjoyable stay
5 stars 5

'Our first visit to Brookside hotel but not our last. Very friendly efficient staff, lovely food and very nice room... most impressed with lounges and bar areas too. Recommended!'

Review By - Mr. Keith Moseley
Travelling as - Mature Couple
Date - 9th July, 2013

Verified Customer

First visit
4 stars 4

'Staff very efficient & friendly, nothing too much trouble. Good atmosphere making for a pleasant stay.'

Review By - Mr. Terry Wells
Travelling as - Mature Couple
Date - 5th July, 2013

Verified Customer

Lovely hotel
5 stars 5

'Lovely hotel and quite room. Very relaxing and such helpful staff. A great choice of options at breakfast.'

Review By - Mrs. Margaret Quinn
Travelling as - Single Female
Date - 26th June, 2013

Verified Customer

one night stay
4 stars 4

'Hotel is clean, warm and comfortable. staff very pleasant and helpful.'

Review By - Ms. Bernadette Clare
Travelling as - Mature Couple
Date - 16th June, 2013

Verified Customer

Overall
4 stars 4

'Very friendly and well run establishment. Good room excellent service from the staff and good breakfast.'

Review By - Mr. Nigel Richmond
Travelling as - Mature Couple
Date - 6th June, 2013

Verified Customer

Excellent value
5 stars 5

'The hotel offers superb value'

Review By - Mr. David Worsell
Travelling as - Mature Couple
Date - 23rd May, 2013

Verified Customer

excellent
5 stars 5

'Staff were so friendly and catered to any request I had, would recommend this to anyone and I will be staying again.'

Review By - Miss. Meabhdh Hanley
Date - 18th April, 2013

Verified Customer

our weekend
4 stars 4

'Excellent and helpful staff. Cracking (good) room.'

Review By - Mr. Richard Stell
Travelling as - Mature Couple
Date - 15th April, 2013

Verified Customer

great reveiw
5 stars 5

'excellent hotel,friendly people a little gem, will stay here again.'

Review By - Mr. Colin Wardley
Travelling as - Business Traveller
Date - 14th April, 2013

Verified Customer

To be recommended
5 stars 5

'A fine and friendly hotel which certainly is to be recommended.'

Review By - Mr. Cornelis Veelenturf
Travelling as - Single Male
Date - 12th April, 2013

Verified Customer

Great place to stay
5 stars 5

'Had a thoroughly enjoyable stay at this hotel. Room was very comfy and the food was excellent. Staff were friendly and very helpful. Would certainly stop here again. Top marks'

Review By - Mr. Michael Bradshaw
Travelling as - Group of Adults
Date - 8th April, 2013

Verified Customer

Great hotel
4 stars 4

'Our stay with you could not have been better. The room was spotless, the service was great and all the staff we met were friendly. Breakfast was plentiful a dn our evening meal was very good. It made our anniversary weekend very enjoyable.'

Review By - Mr. Barry Watson
Travelling as - Mature Couple
Date - 12th March, 2013

Verified Customer

Very pleasant stay
4 stars 4

'It is the 1st time we have stayed here but won't be the last. We found all the staff very friendly. Plenty of choice for breakfast and evening meal and even though they were very busy we did not have to wait too long for our order to come.'

Review By - Mrs. Linda Doherty
Travelling as - Mature Couple
Date - 23rd February, 2013

Verified Customer

xmas shopping stay
4 stars 4

'Stayed at the hotel for one night (Fri 14th). Hotel was easy to find and we were immediately impressed with the friendliness of the gentleman on reception. The hotel was very warming and comfortable looking in the reception area. We were very pleased when we were told our double room had been upgraded to a family room. Thanks for that!! Even though we arrived before check-in starts we only had to wait several minutes for our room to be ready. The room was spacious, clean and comfortable. The hotel itself is in a great location - about an 8 to 10 minute leisurely walk. Breakfast was nice the next morning and there were no problems checking out. I will definitely stay here again and will recommend it to family and friends.'

Review By - Mr. Ben Whitehouse
Travelling as - Young Couple
Date - 17th December, 2012

Verified Customer

fun in chester
5 stars 5

'Great hotel friendly staff, very comfortable, nice walk to the town only about ten minutes, will be going again.'

Review By - Mr. Christopher Watson
Travelling as - Mature Couple
Date - 23rd November, 2012

Verified Customer

Pleasant stay
4 stars 4

'Although the hotel was full, the room was quiet and we didn't hear any other guests. The lounge areas are cosy with daily newspapers and plenty of books to read. The staff were friendly and thoughtful. A relaxing and pleasant stay.'

Review By - Mrs. Rhelda Christie
Travelling as - Mature Couple
Date - 19th November, 2012

Verified Customer

Great find!
4 stars 4

'Unassuming hotel on the outside, but the interior was a delight! I had requested a ground floor room, as my wife is unwell and we were accomodated in a lovely, boutique style family room. The staff are very friendly and helpful and many of the other guests had returned for another stay...testimony of a good hotel. The hotel is situated just outside the city walls - only a short walk into the centre. We would definately return to this hotel next time.'

Review By - Mr. Neville Lawson
Travelling as - Mature Couple
Date - 6th November, 2012

Verified Customer

Memorable stay
5 stars 5

'We found the Brookside Hotel provided very good value, excellent food and very friendly staff who went out of their way to ensure we had an enjoyable stay. We would certainly intend to return.'

Review By - Mrs. Margaret Sanders
Travelling as - Mature Couple
Date - 25th October, 2012

Verified Customer

Review
5 stars 5

'Thoroughly enjoyed our few days last week in your beautiful city. Would recommend this hotel to any friends travelling to Chester. Helpful and friendly staff.'

Review By - Mrs. Letitia Hughes
Travelling as - Mature Couple
Date - 3rd October, 2012

Verified Customer

Good Choice
4 stars 4

'Good location for Chester. We had a nice large room. It was very clean and had all conveniences.'

Review By - Mr. Lawrence Roaseau
Travelling as - Mature Couple
Date - 4th August, 2012

Verified Customer

great week-end
5 stars 5

'would definately recommend to friends and family, and hope to stay again before christmas.'

Review By - Mrs. Joan Martindale
Travelling as - Group of Adults
Date - 3rd August, 2012

Verified Customer

Lovely Weekend
5 stars 5

'Stayed here for 2 nights with my husband on a family visit in Chester - impressed with the friendly, efficient staff, the well equipped room and fabulous breakfast! We usually stay in the Travel Lodge in Chester but will definitely stay here again - just a short walk into town and a very homely feel!'

Review By - Mrs. Eleanor White
Travelling as - Young Couple
Date - 30th July, 2012

Verified Customer

Second stay
4 stars 4

'This was our second visit to thr Brookside Hotel, and as with the first or stay was first class. The staff or both helpful and courteous and the food and service are of the highest order. Chester is a one of our favourite desitination for a short break and if the next time we visit it turns out it will not be possible to stay at the brookside we will be extremely disappointed'

Review By - Mr. Stephen Kilmartin
Travelling as - Mature Couple
Date - 19th July, 2012

Verified Customer

Holiday
4 stars 4

'We stayed at the Brookside Hotel for 3 nights in June. It was a very pleasant and cozy Hotel with friendly staff, nice furnishings in the reception area, bar and restaurant. The breakfast was varied and was nicely cooked. We stayed in a small double room and although nicely decorated would recommend upgrading to a larger double room. We generally enjoyed our stay so would return to this Hotel when we are up in Chester next time.'

Review By - Mr. Les Booth
Travelling as - Mature Couple
Date - 3rd July, 2012

Verified Customer

bit of a gem!
5 stars 5

'We came to spend my birthday in Chester and had a really nice stay. Did not have breakfast (I wanted to sleep in!) so cannot comment but we really enjoyed the stay, the room was comfortable, great power shower, service was excellent and the bar was well stocked and comfortable and of course I liked the resident cat! Thank you! (I suppose I have had to select mature couple as I am 40!)'

Review By - Mrs. Anne Louise Booth
Travelling as - Mature Couple
Date - 12th April, 2012

Verified Customer

Lovely!
5 stars 5

'Great hotel - near enough to the city to walk in - takes about 10 minutes, but quiet on a night. Cosy room (even in February with minus temperatures outside), comfy bed, flat screen TV, tea and coffee (and hot chocolate!), good en-suite. Staff are helpful and friendly, food was everything we could hope for - and all at a great price. We will be back!'

Review By - Mrs. Wendy Larkin
Travelling as - Mature Couple
Date - 9th February, 2012

Verified Customer

Positive
5 stars 5

'Have stayed here a considerable number of times and have never had any problems. Staff are always helpful, cheerful and attentive. Always relaxing staying just out of the hustle & bustle of the centre.'

Review By - Mr. John Jones
Travelling as - Mature Couple
Date - 20th December, 2011

Verified Customer

Brookside Hotel
5 stars 5

'We found the Hotel very clean warm and comfortable and the staff friendly and helpfull, we had an enjoyable stay the decor was unusual and the hotel had character. The evening meal we had on the Friday night was excellent the Breakfast whilst good could have done with more of a selection of items. we would recommend this Hotel to anyone wishing to stay in Chester.'

Review By - Mrs. Janet Thake
Travelling as - Group of Adults
Date - 12th December, 2011

Verified Customer

Brookside Hotel
4 stars 4

'Lovely room, friendly people, good breakfast, clean and comfortable and a short walk into town.'

Review By - Christopher Jones
Travelling as - Mature Couple
Date - 25th November, 2011

Verified Customer

My stay
5 stars 5

'Great hotel, nicely decorated comfortable quiet room, helpful friendly service and good food (evening meal & breakfast).'

Review By - Mr. Mark Rhodes
Travelling as - Single Male
Date - 14th November, 2011

Verified Customer

Refreshing Experience
1 stars 1

'What a refreshing surprise this hotel proved to be and the trip advisor comments were spot on. From our initial welcome until the moment we left we found the service to be warm, friendly and very efficient. Our room was, as requested, in a quiet location and very cosy as were the public seating areas in the bar and lounge. A gluten free breakfast had been requested and the hotel had taken the trouble to buy in the required bread and sausages to ensure a full English service was available. Our dinner was also excellent. We would return on our next visit to Chester and this hotel would always be chosen in preference to the larger 'chain hotels'.'

Review By - Mr. David Baldwin
Travelling as - Mature Couple
Date - 6th November, 2011

Verified Customer

a great hotel
5 stars 5

'wow what a hotel.stayed here three nights 16th-19th oct.if you need a hotel in chester,this is the only one you need to book.great staff lovely food,the curry was out of this world.10 minute walk in to city centre,15 to train station fab location.bar prices well priced.i am going to tell all my friends to go here if in chester.a great hotel am going to book up again nextyear.thank you very much for lovely break.brookie the cat made it as well thanks again'

Review By - Mr. Paul Doble
Travelling as - Group of Adults
Date - 20th October, 2011

Verified Customer

Back Again
4 stars 4

'This was our first visit to The Brookside for a couple of years but it was great to realise that the welcome and friendly atmosphere is still the same and the rooms just as spacious and comfortable as we remembered. An ideal location for a short walk into the city to settle the excellent breakfast.Great value for money'

Review By - Mr. Alan Lucas
Travelling as - Mature Couple
Date - 31st July, 2011

Verified Customer

Friendly staff
4 stars 4

'Overall a comfortable hotel. The staff were friendly and helpful for our one night stay in June. The restaurant food was great and good value. The room was big and nicely decorated. A great accommodation option in Chester.'

Review By - Ms. Melissa Jack
Travelling as - Group of Adults
Date - 7th June, 2011

Verified Customer

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