The Sussex Hotel – RelaxInnz  -  3 Star Hotel

92 London Road, Bexhill-On-Sea, East Sussex, TN39 3LE [ Telephone not available ]

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The Sussex Hotel – RelaxInnz 92 London Road Bexhill-On-Sea East Sussex 1 2.1
On arrival I was told my Maestro card was a...
2 stars 2

'On arrival I was told my Maestro card was a problem. When I asked why I was it could wait until the morning. The next day I was confronted by a member of staff(the chef) who was aggresive and told me 'the bank would not accept the card'. Further examination revealed the website I had used to reserve our accommodation has had passed an inaccurate number to the hotel. This left a bad taste. Staff should be trained how the inaccuracies should be dealt with. On the morning of our departure we spoke to the manager and I think he will remedy the problems we drew to his attention. We have planned to stay at the hotel again in a couple of weeks time. I shall be in a better position to make a firm judgement. I shall not use the website again but book directly with the hotel.'

Review By - Derek
Travelling as - Mature couple
Date - 2nd November, 2007

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