A little disappointing 4 years ago
We have stopped at the Canasta before and have thoroughly enjoyed our stay. As usual the owners, all the staff and breakfast were excellent but I felt I had to mention our room (31) as it was very tired. Small things like ceiling lampshade askew, no window covering at all in bathroom, curtain in room hanging off due to coming unhooked, the general room decor and the fact that a plastic glass with rubbish was on the landing for the 2 nights we stayed, were to me all things that should have been rectified with a little attention to detail in the housekeeping. I am reluctant to point out these small faults as we did enjoy our stay but I am sure if it were me then I would rather be told then I could rectify them. Finally our findings would certainly not put us off staying at the Canasta when we are in Blackpool again so I hope this feedback is taken in the same spirit as it is given.
Reviewed By - PETER
Verified Review
Thanks Peter for your honest comments. I think it\'s time we had a refresher course for all the staff. We\'re aware some room need re-decorating but times are hard. The bills keep coming in and it\'s getting harder to keep our heads above water. But we do what we can and if we have a busier year will definitely be re-investing any profit into decorating. In the meantime a refresher course on cleanliness and general sloppiness will be delivered to the staff. I\'m pleased you\'ll be coming back - we definitely appreciate your custom - and singing! :)